Job Information
Carmen's Group Director of Sales (Events / Hospitality) in Hamilton, Ontario
Do you love special events? Would you like to transform ordinary moments into extraordinary memories? Then we would like to welcome you as our next Director of Sales at Carmen’s Event Centre!
Be part of our team of champions and elevate your career to the next level! Work for Hamilton’s most esteemed hospitality establishment with prestigious brand offering and extensive development opportunities.
OPPORTUNITIES WILL INCLUDE:
Actively pursue and acquire new wedding and event bookings utilizing effective sales techniques
Provide innovative ideas and input for increasing sales numbers, bookings and inquiries
Use superb customer service, communication and negotiation skills to establish new client relationships and nurture existing ones
Conduct in person wedding, corporate & social sales appointments with inquiring clients
Conduct sales calls and venue tours, being the first point of contact for prospective and returning clients
Communicating details effectively to our Sales & Event Coordinators and Operations team to bring your client's vision to reality
Respond to customer inquiries, needs and concerns in a friendly, personal and efficient manner
Create event contracts and collect deposits
Staying up to date with current hospitality and event industry trends
Track sales, ensuring targets are being achieved while reporting figures to senior management
Attend scheduled team meetings to guarantee successful execution of events
REQUIREMENTS:
5+ years of sales experience, hospitality or travel and tourism related experienced
Post Secondary education, in Business Administration, Hospitality or related field
A Sales or Marketing Degree from a recognized University is considered an asset
Canadian Professional Sales Association (CPSA) certification is an asset
High level of attention to detail and strong organizational skills
Superior verbal and written communication skills
A team-oriented approach to work with strong abilities to provide and receive professional feedback for collective growth
Customer service mindset as well as a high level of ethics and integrity
Flexible work schedule, including evenings and weekends, and can adapt to high stressful situations
WHAT WE OFFER:
Award winning workplace including Great Place to Work Certified, Best Workplaces in Canada and Most Trusted Executive Teams!
Group benefits
Quarterly incentive program
RRSP matching program
Personal wellness incentives
Team social events and value based awards
Worldwide hotel discounts
Professional development opportunities
Carmen’s Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmen’s Event Centre, The Best Western Premier C Hotel by Carmen’s, The Lakeview by Carmen’s, fig&lemon Catering and The Hamilton Convention Centre by Carmen's. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.
Carmen's Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmen's Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.
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