Experience Inc. Jobs

• Implement, maintain and improve infrastructure systems and services by regularly monitoring to prevent problems and assess the need for improvements.
• Actively research current and emerging networking technologies to better understand and apply network engineering best practices and procedures.
• Ensure security, uptime, efficiency and functionality of Colgate's wired and wireless network infrastructure, DHCP and DNS services, network authentication service (Clearpass), storage, remote sites, hardware and software based firewalls, Voice-over-IP (VoIP) systems, virtual machine environment (VMware), and cloud infrastructure through regular maintenance and improvements.
• Maintain knowledge of security standards and requirements. Understand and apply appropriate security and privacy concepts and methods, and assist with security incident response.
• Proactively identify, analyze, diagnose, document, and resolve all technical issues and requests in a ticketing system.
• Works cooperatively with colleagues, partners, and customers.
• Maintain general awareness of advances and current trends in technology. Research issues and resolutions to technical problems. Acquire and maintain technical knowledge through reading, self-paced training, computer-based training, or video-based training, courses, seminars, and other methods as necessary.
• Occasionally manage technical assignments, and maintain key relationships with student workers and/or interns and provide training and leadership to them as necessary.
• Maintain and track inventory of systems, equipment, and services
• Perform other related duties and projects as assigned to assist the department in achieving and maintaining its mission.

• Demonstrated knowledge of DHCP, DNS, firewalls, VPNs, and troubleshooting wired and wireless network issues.
• Experience working with and knowledge of operating an enterprise level network using at least one major equipment manufacturer.
• Experience working with and knowledge of server virtualization (VMWare) and configuration of servers including Active Directory, web servers, database servers, and email.
• Experience scripting relating to managing network infrastructure or servers.
• Strong communication skills with the ability to communicate with people of all skill levels
• Ability to work both independently and within a team. Willing to collaborate, share ideas openly and learn.
• Demonstrated understanding of, sensitivity to, and respect for working in a highly collaborative environment with diverse populations.

• Knowledge of copper and fiber cabling, TCP/IP, routing, BGP, Palo Alto firewalls, and cloud networking infrastructure.
• Experience with Aruba wired and/or wireless networks.
• Experience in higher education environments is preferred.

• Must be able to stand for long periods of time and to lift and carry up to a maximum of 50 pounds.
• Must be able to go on a ladder to service wireless access points.
• Responsible for following all procedures to conduct work activities in a safe manner as outlined by University policies and/or the supervisor. Responsible for immediately reporting any unsafe conditions to the supervisor and/or Environmental Health and Safety.

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veteran Status, sexual orientation and gender identity and expression, genetic information, victims of domestic violence and stalking, familial status, and all other categories covered by law. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training at all levels of employment. Colgate University will not discharge or discriminate against employees or applicants who inquire about, discuss, or disclose their own compensation or the compensation of another employee or applicant. Colgate University is an Equal Opportunity Employer. Minorities/Females/Persons with Disabilities/Protected Veterans are encouraged to apply.