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Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Halifax site is looking for a new Air Logistics Perishable Customer Care Specialist to join our Air Logistics team.

Your Role

This is an empowered position within a customer focused organization. Your commitment to developing long-term partnerships is combined with the keen ability to listen, understand and build solutions designed with your customer at top of mind. Your ability to help customers navigate their way through this global organization means taking a holistic approach to your customers and efficiently transitioning that information and insight to your counterparts for flawless execution.

Your Responsibilities

• Manage all daily airfreight export (dry and perishable) bookings

• Act as primary resource for branch support in Halifax Perishable Office

• Assist with quotes for our sales team as required

• Prepare shipping documents

• Provide advice to clients on high profile shipments and their requirements

• Negotiate with carriers & other subcontractors for services and preferential rates

• Trace lost or misdirected cargo shipments, process preliminary claims/claims

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Your Skills and Experiences

• 3+ years experience in the Freight Forwarding business or associated industry

• 1+ years experience Operational, clerical, and/or administrative experience relative to freight traffic

• Ability to maintain focus work on multiple projects and deadlines

• Proficient with Microsoft Office Suite, particularly Excel

• Proactive and customer focused, Export Customer Service experience is beneficial

Good Reasons to Join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment. Kuehne+Nagel’s general working model is a hybrid model depending on the job location, function, etc. The working schedule specific details will be discussed in your job interview. Kuehne+Nagel reserves the right to change or adjust the working model policy.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.