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Description A client company in the Healthcare/NHS industry is on the lookout through Robert Half for a charismatic and detail-oriented Medical Receptionist. If you are selected for this Medical Receptionist role, you will be the director of first impressions, providing customer service over the phone and in-person. If you are a self-starter who finds value working in a fast-paced and dynamic environment while providing support and solutions to patients, healthcare professionals, insurance providers, etc., this is the Medical Receptionist role for you! This long-term contract / contract / temporary to permanent employment opportunity is based in the Hackettstown, New Jersey area.

Your responsibilities

• Acting as a liaison with patients and providers in a compassionate and kind manner

• Providing help to patients filling out paperwork

• Greeting patients and visitors, in person or on the telephone; answering or referring inquiries

• Ensuring the waiting and reception areas are kept neat and clean; reporting on any damage

• Maintaining various files and providing general office duties, e.g. scanning, faxing, data entry, etc.

• Responsible for insurance verifications with health insurance organizations

• Making appointments, collecting co-pays, and providing receipt of money in accordance with established procedures

• Responding to inquiries in a detail-oriented and effective manner while efficiently answering phone calls within a minimum number of rings

• Assisting in the management of patient medical records Requirements - Knowledgeable of medical terminology and insurance products and plans

• Ability to handle multiple tasks to prioritize needs and expedite tasks upon request

• Prior experience with multi-line phone systems preferred

• High School Diploma required, A.S. Degree in healthcare/related field preferred

• Electronic medical records experience

• Comprehensive knowledge of customer service

• Patient Check-in experience

• Excellent telephone etiquette and keyboard skills

• 1+ year of experience as a Medical Receptionist

  • Candidates should have experience with insurance billing and an electronic medical record system, as well as social media platforms

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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