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Robert Half Medical Receptionist in Hackettstown, New Jersey

Description A client company in the Healthcare/NHS industry is on the lookout through Robert Half for a charismatic and detail-oriented Medical Receptionist. If you are selected for this Medical Receptionist role, you will be the director of first impressions, providing customer service over the phone and in-person. If you are a self-starter who finds value working in a fast-paced and dynamic environment while providing support and solutions to patients, healthcare professionals, insurance providers, etc., this is the Medical Receptionist role for you! This long-term contract / contract / temporary to permanent employment opportunity is based in the Hackettstown, New Jersey area.

Your responsibilities

  • Acting as a liaison with patients and providers in a compassionate and kind manner

  • Providing help to patients filling out paperwork

  • Greeting patients and visitors, in person or on the telephone; answering or referring inquiries

  • Ensuring the waiting and reception areas are kept neat and clean; reporting on any damage

  • Maintaining various files and providing general office duties, e.g. scanning, faxing, data entry, etc.

  • Responsible for insurance verifications with health insurance organizations

  • Making appointments, collecting co-pays, and providing receipt of money in accordance with established procedures

  • Responding to inquiries in a detail-oriented and effective manner while efficiently answering phone calls within a minimum number of rings

  • Assisting in the management of patient medical records Requirements - Knowledgeable of medical terminology and insurance products and plans

  • Ability to handle multiple tasks to prioritize needs and expedite tasks upon request

  • Prior experience with multi-line phone systems preferred

  • High School Diploma required, A.S. Degree in healthcare/related field preferred

  • Electronic medical records experience

  • Comprehensive knowledge of customer service

  • Patient Check-in experience

  • Excellent telephone etiquette and keyboard skills

  • 1+ year of experience as a Medical Receptionist

    • Candidates should have experience with insurance billing and an electronic medical record system, as well as social media platforms

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .