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UnitedHealth Group Director AI/ ML Engineering in Gurugram, India

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum AI is UnitedHealth Group’s enterprise AI team. We are AI/ML scientists and engineers with deep expertise in AI/ML engineering for health care. We develop AI/ML solutions for the highest impact opportunities across UnitedHealth Group businesses including UnitedHealthcare, Optum Financial, Optum Health, Optum Insight, and Optum Rx. In addition to transforming the health care journey through responsible AI/ML innovation, our charter also includes developing and supporting an enterprise AI/ML development platform.

Optum AI team members:

  • Have impact at scale: We have the data and resources to make an impact at scale. When our solutions are deployed, they have the potential to make health care system work better for everyone

  • Do ground-breaking work: Many of our current projects involve cutting edge ML, NLP and LLM techniques. Generative AI methods for working with structured and unstructured health care data are continuously being developed and improved. We are working in one of the most important frontiers of AI/ML research and development

  • Partner with world-class experts on innovative solutions: Our team members are developing novel AI/ML solutions to business challenges. In some cases, this includes the opportunity to file patents and publish papers about the methods we develop. We also collaborate with AI/ML researchers at some of the world’s top universities

Be a hands-on of AI/ML researcher in the Optum AI team and solve real-world problems in the Healthcare domain using cutting-edge capabilities and emerging technologies.

As a Principal AI/ML scientist with Optum AI, you will be responsible for developing and prototyping novel methods for a variety of natural language understanding tasks. You will follow advancements in the state-of-the-art methods that are relevant to the particular use case and provide recommendations for model development and experimentation.

Primary Responsibilities:

  • Lead a talented and dedicated team of AI/ML scientists and engineers to deliver impactful programs for the Enterprise

  • Develop and deploy innovative AI solutions to various business problems. You will have the opportunity to learn and apply some of the most cutting-edge AI technologies as well as interact with the business stakeholders

  • Research and evaluate new data sources, AI technology trends and methodologies to enhance Organization level data science capabilities and solutions

  • Bring the scientific rigor required to ensure quality and reliability of the AI models and optimize them for performance and robustness

  • Deploy big data pipelines and frameworks for data ingestion, processing and analysis

  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • PhD or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field

  • Proven track record of leading and delivering successful AI/ML projects, including experience with large language models (LLMs), diffusion models, or other relevant generative architectures. Demonstrated understanding of the latest advancements and research in the field

  • Proven solid programming skills in Python and experience with relevant deep learning frameworks (e.g., TensorFlow, PyTorch). Familiarity with cloud computing platforms (e.g., AWS, Azure, GCP) and MLOps practices

  • Demonstrated ability to lead and motivate a high-performing team of scientists and engineers. Experience with Agile methodologies and project management best practices. Excellent communication, interpersonal, and collaboration skills

  • Demonstrated ability to translate business objectives into technical requirements and define a clear roadmap for Gen AI project development and deployment. Experience with product development lifecycle

  • Demonstrated exceptional analytical and problem-solving skills with a data-driven approach. Ability to identify and mitigate potential risks and challenges

Preferred Qualification:

  • Experience in the Healthcare domain

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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