Job Information
NTT America Solutions, Inc. Senior Bid & Sales Management Specialist in Gurgaon, India
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
The primary responsibility of Bid Office Specialists is to manage bids from the time that a sales opportunity is qualified in (assessed as a desirable deal for NTT to pursue) to the time that it is won or lost and handed over to the delivery team that will fulfil the project or contract with the client. This position is required to work on multiple small bids independently (single practices, single offerings) and/or medium bids (multiple practices, multiple offerings) in multiple assigned geographies. In some instances this position is required to work on all bid types in an assigned geography, e.g., larger country.
Working at NTT
Key Roles and Responsibilities:
Consults on the application of project management principles and expertise to the management of bids including the management of resources, timeframes, risk, quality and governance
May be required to engage with stakeholders during the pre-qualification stage and/or gather more information from stakeholders
Manage all aspects and stages related to bids, including:
Initiation and planning - accountable for establishing clear and effective plans for each bid and execute in accordance with these plans
Kick-off - ensure that the bid team is adequately briefed in terms of individual roles and responsibilities, work assignments and expectations
Solution Definition - define the various components of the solution to be proposed to the (technical, delivery/ transition, business process, support and maintenance, training, costing and pricing, legal...)
Content Development - develop the written content for the bid. This includes value proposition and solution write-ups, designs, diagrams, project plans, transition plans, costing and pricing, legal response, case studies, data sheets, brochures, and executive summaries
Response Consolidation - coordinates the process of identifying, documenting, consolidating, and reviewing questions to be submitted to the client during the bid cycle.
Team Reviews - implement an end to end review of the integrated proposal
Quality Control - implements the governance process
Management Review and Authorisation - schedules meeting for management review to obtain authorisation
Package and Deliver
Post-submission Administration
Bid Revisions
Bid Award
Win/Loss Review
Responsible for managing bid resources to facilitate the development of appropriate deal strategies, solution and service architectures, commercial models and delivery/service management plans
Accountable for ensuring that NTT’s risk exposure on all bids is understood, documented, communicated to all stakeholders and appropriately addressed/ mitigated
Responsible for keeping an auditable trail of all bid artefacts and records on recognised company systems
Ensure that each bid is subject to the requisite team and management reviews prior to client submission, complying with NTT’s corporate governance
Communicate accurately and timeously with all stakeholders and take responsibility for communications being received and understood
Directs performance issues and escalations in the interests of ensuring bid progress and the development of a compelling offer
Accountable for facilitating the sourcing of general bid collateral from authorised owners in the business
Accountable for facilitating the compilation and delivery of all client-facing bid deliverables in accordance with client instructions and requirements as well as NTT standards
Analyse and deconstructing bid requirements
Strategise how to win on every bod proposal
Creates a set of standard templates for less complex bids
Manage bid notification platforms and alerts, ensuring the company never misses and opportunity
Review all customer requirements to ensure that they are met in the proposal and collaborate with a wide variety of involved parties to include all necessary information within the proposals
Accountable for tracking tender / RFP process and exact record keeping of strategic dates and information to be provided / presented
Creates tender response document according to the chosen strategy, ensuring key messages are included
Create innovative and striking presentations/materials that will be prominent in a competitive environment, whilst adhering to the NTT’s standards
Knowledge, Skills and Attributes:
Business and financial acumen
Strong understanding NTT’s business model and key functions and offerings
Attention to detail and high quality of work
Ability to utilise key systems and tools related to bids
Strong knowledge of all elements that contribute to bids including geographic scope (number of sites, location of sites), solution scope (number of technologies, lines of business), service scope (number of services, SLAs) and commercial complexity (contractual terms and conditions, pricing models, subcontractors)
Ability to build and maintain strong working relationships with key stakeholders at all levels of the organisation and across all functions
Strong knowledge about the industry including competitors and market trends
Strong analytical and research skills
Strong verbal and written communication skills
Negotiations and problem-solving skills
Strong ability to be persuasive and apply influencing techniques
Effective reporting and presentation skills
High level of drive and ability to work under pressure
Strong understanding of global commerce and business capabilities and policies for global deals
Strong ability to build and maintain cross-functional relationships with a variety of stakeholders
Maintains extensive knowledge of product and service offerings, including new offerings
Strong knowledge of project management principles
Strong ability to work in an everchanging environment
Strong ability to manage concurrent projects and tasks while meeting competing deadlines
Mastery in Microsoft Word (tables, formatting, fonts, graphics, etc.)
Advanced in Microsoft PowerPoint (tables, formatting, fonts, graphics, etc.)
Academic Qualifications and Certifications:
Bachelor’s degree or equivalent in Business, Commercial, Business Development, Finance or equivalent
Agile Framework (Scrum), APMP (Association for Proposal Management), Project Management, Administration
Required Experience:
Advanced demonstrated experience managing, coordinating and implementing the bid process successfully
Advanced demonstrated relevant experience in similar role within a related environment
Advanced demonstrated experience as a consultant or practitioner
Advanced demonstrated experience of working in a commercial role involving a significant amount of client interaction
Advanced demonstrated experience researching and collaborating with subject matter experts to write and edit compelling proposals that are customised to the needs of the client
Skills Summary
Bid Preparation, Bid Process Management, Bid Proposals, Bid Support, Data Governance, Project Management, Stakeholder Engagement
Workplace type :
Hybrid Working
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
NTT America Solutions, Inc.
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