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Job Description Summary

All activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. The role has moderate autonomy, requiring high levels of operational judgment.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

• Establishes productive, professional relationships with key personnel in assigned dealer accounts

• Coordinates the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and partners’ expectations

• Meets assigned targets for profitable Service Business and strategic objectives in assigned dealer accounts

• Proactively leads a joint dealer planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive dealer relationship

• Proactively assesses, clarify, and validate dealer needs on an ongoing basis

• Sells through dealer organizations to end users in coordination with dealer sales resources

• Maintains excellent communication internally and externally and through strict adherence to dealer rules of engagement

• Leads solution development efforts that best address end user needs, while coordinating the involvement of all necessary company and partner personnel

• Drives adoption of company policy and strategy with dealers

• Owns Key Accounts relationships with Dealers and visits customers as agreed proactively proposing Service Contracts, Upgrades and other service offerings as required

• Drive timely AR collections across dealer managed accounts

• Manage a formal review meeting with the dealer to include on Weekly/Monthly Basis

Required Qualifications

• This role requires 10+ years of significant experience in the Services, Customer Contract Management and Channel Partner management

• Knowledge level is comparable to a Bachelor's / Master's degree from an accredited university or college

• Experience in healthcare domain would be an added advantage

Desired Characteristics

• Strong oral and written communication skills.

• Strong interpersonal and leadership skills.

• Demonstrated ability to analyze and resolve problems.

• Demonstrated ability to lead programs / projects.

• Ability to document, plan, market, and execute programs.

• Established project management skills.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support

Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. If you suspect you have received a fraudulent call , please fill out the form below: https://www.ge.com/careers/fraud

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Additional Information

Relocation Assistance Provided: Yes