Job Information
Publicis Groupe Recruiting Operations in Gurgaon, India
Company description
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
Overview
We are seeking a highly skilled Operations Specialist with a strong background in BPO or backend processes. This role is highly transactional and involves managing a high volume of work efficiently.
Key Responsibilities:
Handle and process a large volume of transactions accurately and efficiently.
Utilize Excel for data management, analysis, and reporting.
Communicate effectively with team members and stakeholders.
Negotiate with vendors, clients, and other parties as needed.
Ensure operational processes are followed and optimized for efficiency.
Qualifications
Proven experience in a similar operational role, preferably in BPO or backend processes.
Strong proficiency in Excel.
Excellent communication and negotiation skills.
Ability to manage high volumes of work with attention to detail.
Strong problem-solving skills and ability to work under pressure
Additional information
Gender-Neutral Policy 18 paid holidays throughout the year. Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being