Experience Inc. Jobs

This position is for Cooks-High Volume Restaurants for a company in Biloxi, MS.

Duties and Responsibilities: The primary responsibility of the Cook is to prepare cold/hot food items according to his or her outlet menu, recipe standards, and customer request. It is also to assure the preparation and service of the highest possible quality in a timely manner. Knowledgeable of menu items and recipes for each kitchen station worked. Identifies and informs the Chef regarding any problems on station. Works rapidly and accurately. Utilizes proper food handling techniques following health and safety standards. Maintains proper stocking of assigned stations following the mise en place. Cleans and organizes work areas. Pays attention to detail. Maintains good communication and teamwork skills. Assists Chef in menu preparation, service and breakdown of function. Capable of working in public on live stations and maintaining superior appearance standards.

Education and Experience: High school diploma or equivalent and two (2) years high-volume cooking experience or an equivalent combination of education, training, and experience. English Language Proficiency: The ability to speak and understand English when giving and receiving instructions, and talking with management, coworkers, and guests. This includes using correct grammar when speaking and not using slang terms. Must be able to read recipes. Interpersonal Skills: The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. This includes being cooperative, approachable, and taking time to listen to and address others' questions or concerns; treating others with kindness, respect, and dignity; and expressing empathy and compassion when dealing with the needs and problems of others. Listening: The ability to understand key pieces of spoken information, separating relevant from irrelevant information, and following verbal instructions and explanations. This includes attentively to spoken information to ensure that the intended message has been accurately received, holding responses until the person has finished making his/her point, and repeating information to ensure accuracy. Customer Service Orientation: The ability to provide excellent service to guests and ensure their complete satisfaction. This includes greeting and interacting with guests in a friendly and enthusiastic manner, building trust and delighting guests, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset, taking ownership of guest issues or problems and acting to quickly resolve them, and caring about and valuing guests. Kitchen Knowledge: Must have knowledge of kitchen equipment and good knife skills. Must be proficient in the preparation and service of all hot food stations applicable to the restaurant. Communication: The ability to communicate information clearly and politely to coworkers, supervisors, and guests when speaking. This includes targeting the amount, style and content of the information to the needs of the receiver. Presentation: The ability and willingness to present oneself with proper grooming, hygiene, and dress. This includes wearing appropriate and clean clothing/uniform and shoes, wearing hair in a neat and clean condition, maintaining personal cleanliness, ensuring the neat and clean appearance of own work area and ensuring property facilities are litter free. Company Policies Knowledge: The ability and willingness to learn and understand the company's policies, procedures and regulations related to operations, guest relations, human resources, safety, security and loss prevention. Memory: Must possess good recall and memory. Manual Dexterity: The ability to make quick, accurate, skillful, coordinated movements of one hand, one hand in coordination with its arm, or two hands to grasp, place, move or as emble objects.

WORKING CONDITIONS: Work performed indoors, in a climate-controlled environment. The noise level in the work environment is usually moderate to high. Employee may be exposed to odor and secondhand smoke. Employee will be required to stand on concrete floors, tiles/mats and walk on uneven or wet surfaces. Employee will be exposed to food odors, knives, and kitchen equipment.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job. This position may require strenuous physical activities and exposure to pipe, cigar and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends and holidays may also be required.