Job Information
Rentokil North America Mgr Service Residential in Gulfport, Mississippi
This is a Mgr Service Residential position with a company in Gulfport, MS.
Summary: Every day our teams of Pest Techs are out in the neighborhoods across the country visiting residential customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction. Here are a few more specifics of what you would be doing each day
Responsibilities: Monitoring branch scheduling and ensuring pest tech routes are successfully completed. Ensuring regulatory compliance and safety standards are met or exceeded. Responding to customer concerns, including resolving cancellation requests. Inspecting and evaluating the performance of Pest Technicians. Monitoring and maintaining inventory levels of pest control products. Facilitating continual training of local sales and service teams.
Qualifications: An associate's degree and a valid driver's license are both requirements. (A four year degree is highly desirable) Having 1-2 years of related experience is very helpful, but not required. Willingness to relocate is highly desirable. You are able to effectively lead and motivate others. You have strong communications skills -- impersonal, written, presenting. You are good at problem solving and coming up with practical solutions. You are able to build rapport easily and establish trust with customers and employees. You are detailed oriented and understand the importance of safety. You have a good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and service. Of course, given our business, you should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary.
An Equal Opportunity Employer