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Introduction

In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your role and responsibilities

The IT Business Analyst is responsible for analyzing business needs, gather requirements utilizing a

variety of techniques including agile principles and methodologies, document those requirements,

interface between the client and development team to ensure the requirements are being translated

into the solution accurately.

Responsibilities

• Business Analysis: Review existing documentation and conduct discovery sessions with key

stakeholders to uncover critical business requirements, craft use cases, and identify process

improvement opportunities

• Stakeholder Engagement: Communicate with diverse stakeholders, ensuring seamless alignment

between innovative solutions and evolving business needs while adeptly managing expectations

• Requirements Management: Expertly prioritize and oversee business requirements, guaranteeing

their strategic alignment with overarching organizational objectives and driving measurable value

• Quality Assurance: Participate in testing and quality assurance measures, safeguarding the precise

fulfillment of business requirements in all delivered solutions

Required technical and professional expertise

Specific skills needed are listed below; the level of experience will vary based on tenure.

• Demonstrated experience in business analysis, coupled with a comprehensive understanding of

process analysis =

• Strong interpersonal skills, with a proven track record in effective stakeholder management and

strategic communication

• Strong problem-solving capabilities, consistently delivering innovative solutions to complex business

challenges

• Proficiency in Microsoft Office suite, including Excel, and PowerPoint, complemented by extensive

experience with specialized business analysis tools

• Understanding of business dynamics, enabling alignment of technical solutions with organizational

objectives

• Familiarity with collaboration tools, such as SharePoint and Microsoft Teams, fostering efficient

team communication