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Job Title: Technology Delivery Director Location: Block 23 What you'll do: The Technology Delivery Director will lead the delivery of technology solutions leveraging partnerships with other technology teams (e.g. Architecture, Infrastructure, Engineering, and Support), business teams and leaders, strategic partners, and third party technology providers. In support of the delivery of new or enhanced technology solutions the position will have direct or oversight responsibilities for technology engineering, application acquisition/development, quality assurance, and data management. This role works closely with product leaders across business teams in our lending business units to ensure the delivery and reliability of technology solutions is achieved. The position performs supervisory duties of department staff, coordinates coverage for all related responsibilities, and assists in establishing strategic and operational technology goals and objectives. What we are looking for: Duties & Responsibilities Ability to lead, motivate and get the very best out of a team. Drive Employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce Build and maintain partnerships to ensure technology team members understand business needs, functional specifications, and delivery solutions that align with business objectives Develop solutions across multiple IT capability domains (APIs and/or web services, Portals, Web /Mobile solutions, Core Application Services, Stored Procedures, SSIS packages) Provide insight and guidance, and resolve escalated issues throughout the application development, implementation, and support lifecycle Provide rapid response and restoration of production faults (including problem resolution and Correction of Error) in partnership with the Application Support team. Manage robust, reliable, secure and scalable systems on premise or in the cloud. Deliver a comprehensive Data Management capability, building the team and solution for the enterprise Encourage a continuous improvement culture to improve the efficiency, scalability, stability, and security of applications Acts as a senior point of escalation to troubleshoot, report, and resolve technology operational issues. Provides oversight, problem-solving and participation in complex infrastructure implementations, system upgrades, and architectural troubleshooting Set goals, strategies and objectives and oversee the deployment of large/enterprise scale initiatives. Implements risk management processes to proactively identify and mitigate technology security threats and establish operational controls that contain risk within the overall risk tolerance of the bank Education, Previous Work Experience, and Other Requirements 18+ years as a senior technology leader with broad knowledge across a diversity of Lending business and technology functions. Minimum of 12+ years' experience in a role overseeing technology delivery, software (CreditLens, ACBS, FIS systems or similar) development in an agile environment, project management, project financial budgets, IT consulting, or related field. Bachelor'sDegree or equivalent combination of education and work experience required. Master's Degree in Business or technical discipline considered a plus. Experience in financial services industry with proven Commercial Lending, Risk Management, and regulatory and compliance discipline. Strong project management skills with the ability to prioritize activities for early delivery that drive the greatest benefit Hands on experience managing complex technology solutions with 24/7 high-availability multi-site operating environment, application hosting, security and information protection, and disaster recovery architectures. Demonstrated ability to think strategically, deliver innovation, and drive