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Health Information Operations Supervisor Job Locations US-OH-Columbus Requisition ID 2024-36705

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1 Category (Portal Searching) Operations Position Type (Portal Searching) Employee Full-Time Overview Who we are... Datavant protects, connects, and delivers the world's health data to power better decisions and advance human health. We are a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners. What we offer... By joining Datavant today, you're stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs. What we need... The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites. Full-Time: Monday-Friday 8:00AM-4:30 PM Location: This role will be performed at one location (Columbus, OH 43215) Comfortable working in a high-volume production environment. Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status. Documenting information in multiple platforms using two computer monitors. Proficient in Microsoft Office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance Responsibilities What you will do... A passion to lead, train and motivate a growing and excited Team. Communicate and collaborate with leadership on issues, opportunities, or challenges. Lead Audit Team which receives requests from Payors Review data and provide client and leadership solutions Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Manage the Request coming in from the Risk Management Team of the client Be the leader of client locations and plan for fluctuating needs. Oversee the escalation calls from our centralized call centers Participates in project teams and committees to advance operational Strategies and initiatives Coordinates with location/client management on complex issues while building a strong relationship Qualifications What you need... A true lead