Job Information
Charter Communications/Spectrum Sr Dir, Engineering in Greenwood Village, Colorado
Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
We are looking for an experienced Senior Director of Software Engineering to lead and scale a high-performing engineering organization, driving innovation, operational excellence, and delivering impactful software solutions powering the Charter Developer API platform (BryteIQ).
You will play a pivotal role in setting the vision, fostering a culture of collaboration, and ensuring the delivery of products and systems that meet and exceed user and business expectations.
This is a unique opportunity to lead and expand a dynamic team, addressing the challenges of scaling during the rapid growth of both API traffic and the customer base.
As a senior leader, you will work cross-functionally with product, design, and business teams to ensure alignment and execute strategic initiatives. Your ability to lead with empathy, make data-driven decisions, and inspire technical excellence will be crucial to success in this
BE PART OF THE CONNECTION
As a SENIOR DIRECTOR on THIS team...you'll be responsible for strategic direction and management of the engineering staff and facilities, across various platforms, in various locations, with varying degrees of technology. Create, implement and enhance consistent engineering practices to ensure stable product delivery consistent with company initiatives and expectations. Support system operations, including technical services and plant maintenance. Direct project planning, capital budgeting and business plan development. Ensure a high degree of cross functional communication in line with product deployment and support.
WHAT OUR SENIOR DIRECTORS ENJOY MOST
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Leads an innovative, collaborative work team to produce exceptional results delivering the customer experience.
Oversees specific support team such as Inside Plant operations, network engineering, advanced video engineering, circuit and telephony operations, service delivery and related equipment requirements.
Provides engineering support and direction for new or existing technologies and current operational initiatives.
Evaluates and consults with executive management regarding technical operations, strategic planning of rebuilds, network operations, dispatch, and new product development and deployment.
Directs quality control programs for engineering operations and consistent operational procedures. Reviews selections on bids for contracted projects, and provides recommendations as necessary.
Directs capital budget process, executes approved budget plan.
Ensures current procedures and tests are performed in accordance with Federal Communication Commission Standards.
Oversees the maintenance of records as required by the Federal Communications Commission and other government agencies.
Ensures adherence to company TQA policies, operational playbooks, and internal and external service agreements.
Leads and participates in succession planning.
Performs other duties as requested by Manager.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications Experience: 9 years of management experience 12 years of engineering and/or network operations experience 5 years of projec management experience Education: Master's degree in engineering or related field, or equivalent experience Technical skills: Advanced Knowledge of HFC, Advanced Video, IP Networks, and Telephony Knowledge of all FCC compliance reports and other rules and regulations Comprehensive understanding of applicable local and state rules and regulations Comprehensive understanding of OSHA rules and regulations, both federal and state Comprehensive understanding of HVAC and power distribution systems Skills: Advanced knowledge of Analog Transmission Line Theory Advanced knowledge of Electronic theory Advanced knowledge of Fiber Optic theory