Job Information
Thompson Machinery Commerce Corporation Senior Field Service Technician in Greenwood, Mississippi
This is a job for a Senior Field Service Technician with a company located in the Greenwood, MS area.
Job Summary: You'll be responsible for inspecting, diagnosing, troubleshooting, and locating mechanical deficiencies on Caterpillar diesel-powered construction equipment. This is a highly customer-facing role, and you will be the primary support contact for customers. You'll work out of a company-provided field service truck as you travel to various customer locations.
Responsibilities: Provide high quality and timely repair service on equipment, engines, and powertrains on customer site. Perform welding and brazing on equipment. Fabricate and modify parts, equipment, and miscellaneous structures and attachments. Interpret and analyze hydraulic and electric schematics and wiring diagrams. Interpret technical instructions and safety/service manuals. Serve customers' needs in a positive, safe, and timely manner. Maintain service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation (DOT).
Qualifications: High school diploma or equivalent required. Field service technician training and/or equipment service and maintenance training through an accredited technical school or equipment dealership manufacturer training preferred. 5+ years of previous hands-on relevant experience with CAT equipment or similar industrial equipment and/or industrial engines. 5+ years of experience in diagnostics and troubleshooting diesel-powered construction equipment or truck engines. Must do company-reimbursed overnight travel occasionally (up to 25%). Must be able to work independently in remote locations. Must own a basic set of industrial tools, including industrial hand tools, air tools, torque wrenches, and multimeters (Insert tool program). Possess and maintain a current, valid state drivers' license and CDL/DOT medical card based on assigned vehicle weight.
Equal Opportunity Employer -- minorities/females/veteran/other individuals with disabilities/Sexual orientation/gender identity.