Hubbell Power Systems Customer Service Rep II - Greenville, SC in Greenville, South Carolina
Customer Service Rep II - Greenville, SC
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Date: Jul 13, 2021
Location: Greenville, SC, US, 29607
Company: Hubbell Incorporated
Hubbell Incorporated was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world. Our founder, Harvey Hubbell, developed tooling and equipment to serve the growing demand for new assembly and manufacturing machinery during the industrial revolution. An early, and one of many patents awarded, came for the creation of the first practical method to control electricity through the pull chain socket that remains unchanged today. As a market leader in reliable, electrical solutions, we provide more than half a million products delivered through our various business groups. Hubbell is committed to continually innovating solutions that work, transforming old products with new ideas, and ensuring that we Energize, Enlighten and Empower the communities that support us.
Hubbell Commercial & Industrial (HCI) provides solutions for a broad range of non-residential and residential construction, commercial and industrial applications along with high-voltage test and measurement solutions. As a leading global manufacturer and supplier in multiple markets, we have quality products that serve the commercial construction, datacom, industrial light, industrial heavy, high voltage, residential and oil & gas markets. HCI has built its success through strong leadership, employee and customer loyalty and an exceptional sales force.
Duties and Responsibilities
Administrative and customer relations position responsible for responding by phone or email, to Sales Representative, Distributor and Customer's requests, concerns and /or complaints. Researches and resolves complaints to ensure customer retention and satisfaction. Maintains direct contact with numerous departments within HLI, outside Sales Representatives and multiple channels of distribution. Promotes organization's products and services. Must thoroughly understand company's products and their applications. Work is performed under moderate supervision.
Skills and Experience
-A two year college degree or an equivalent combination of education and experience is required.
-Two (+) years of business experience with significant exposure to Customer Service is preferred.
-A certain degree of creativity and latitude required.
-Relies on limited experience and judgement to plan and accomplish goals.
-Excellent telephone and communications skills are a must.
-Must be computer literate. Excel and Word a plus.
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.