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Robert Half AVP of Operations in Greenville, North Carolina

Description

We are in the process of recruiting an AVP of Operations for a client of ours in the healthcare sector. The position will be based in Greenville, North Carolina, United States. The primary role of the AVP of Operations will be to manage daily operations, optimize workflows, and ensure excellent patient care.

Responsibilities:

• Coordinate and manage physician schedules, including call coverage and vacations

• Act as a point of contact for corporate concerns and manage Continuing Medical Education (CME) and business expenses

• Oversee the maintenance of the facility, ensure equipment inspections are conducted regularly, and ensure compliance with regulatory standards such as HIPAA and OSHA

• Manage security systems and respond to any after-hour alerts

• Work closely with clinical staff to align financial and operational goals

• Conduct cost and workflow analyses to enhance efficiency within the practice

• Manage supply orders, expenses, and invoices to ensure financial stability

• Address any patient concerns related to billing, workflows, or staff in a detail oriented and timely manner

• Enhance the visibility of the office through community outreach and advertising

• Act as the primary user for IT systems, assist with system upgrades, and troubleshoot any issues

• Maintain detailed reports such as delivery and surgery statistics and adjust operations based on these findings

• Utilize skills in CRM, Epic EMR, and Medical Billing to effectively perform job duties.

Requirements • Proven experience in a managerial role within the operations sector

• Demonstrated proficiency with CRM systems

• Knowledge of Epic EMR software is essential

• Experience with medical billing processes and systems

• Exceptional leadership and team management abilities

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Ability to strategize and implement operational improvements

• Demonstrated ability to manage multiple projects concurrently

• Bachelor's degree in Business Administration or related field, MBA preferred

• Familiarity with healthcare industry regulations and standards

• Ability to work under pressure and meet deadlines

• Proven track record of improving operational efficiency and profitability.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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