Job Information
Northern Light Health Medical Assistant in Greenville, Maine
Northern Light CA Dean Hospital
Department: Primary Care - Sangerville
Position is located: CA Dean
Work Type: Full Time
FTE: 1.000000:
Work Schedule: 7:00 AM to 5:30 PM
Summary:
Medical Assistant provides primary clinical support to the provider, patient, and family members involved in the patient's care. Maintains complete and accurate documentation in the medical record to ensure continuity and quality of care. Promotes a clean and safe environment. Meets qualifications to provide care for patients within the age-specifics ranges cared for in the assigned practice setting. Collects subjective information from the patient, family, or patient representative and performs clinical interventions under the delegation of a physician/ mid-level provider, while reporting to dyad leaders or clinical lead for daily operational issues. Consistently provides the highest level of patient care and supports the needs of the patient, practice, and clinical team; while maximizing patient satisfaction, providing safe and cost-effective care, and performing at the highest level of their credential.
Responsibilities:
The incumbent will possess knowledge of medical terminology and will be proficient in the utilization of computer programs necessary to perform their duties and the Electronic Health Record.
Must demonstrate communication skills which provide timely, concise, and audience appropriate information, both orally and written; dependent on patient/practice needs.
Displays positive work habits, productivity, and effective time management. Collaborates with a diverse team by establishing and maintaining constructive professional relationships.
Manages conflict resolution via effective communication; appropriately utilizing the Chain of Command as deemed necessary.
Customer focus that demonstrates commitment to meeting and exceeding the expectations of internal and external customers.
Other Information:
Must have BLS certification. Medical Assistant Certification preferred.
Competencies and Skills
Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.
Education
- Required High School Diploma/General Educational Development (GED)
Working Conditions
Potential exposure to abusive and/or aggressive people.
Work with computers, typing, reading or writing.
Lifting, moving and loading 20 to 30 pounds.
Prolonged periods of sitting.
Prolonged periods of standing.
Prolonged periods of walking.
Position Medical AssistantLocation Req ID null