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Estep & Company, INC PM Shift Lead in Greentown, Indiana

The Shift Lead greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional customer service is a major component of this position.

There are additional responsibilities associated with the opening and closing of the restaurant that a Crew Member will be responsible to complete dependent upon work shift.

  • Offers friendly service to all guests

  • Takes customer orders, maintains fast, accurate service, and positive guest relations

  • Ensures company standards on equipment, facility, and grounds are maintained

  • Ensures food quality and 100% customer satisfaction

  • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility

  • Uses the company cash register accurately and maintains proper control of company assets Works as a team member to support other restaurant employees in their duties

  • Other duties as assigned by General Manager or Assistant Manager

    You could be our ideal candidate if you have:

  • Previous experience or working knowledge of restaurant operations

  • Incredible customer service skills & the ability to help maintain a guest focused culture

  • Proficiency with a calculator, computer, and other equipment

  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives

  • A passion for restaurant growth

  • The tenacity to be the best in the business

  • A willingness to go above and beyond

  • The drive for next level personal growth and development

  • A huge focus on organization and cleanliness

  • Dedication to restaurant excellence * Must be able to work a flexible schedule of nights, days, weekends, and holidays*


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

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