Experience Inc. Jobs

Intern: Market Intelligence (Spring 2025)

Location:

Greensboro, NC, US, 27409

Position Type: Student

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

If you want to be a part of an exciting Market Intelligence team where you can drive and execute on goals for the Volvo Truck and Mack Truck Brand, come join us! You will have the opportunity to work with research data analyzing for key insights and then communicating your results to key stakeholders within the company. Customer satisfaction is what we strive for throughout the organization. In this role you will work with the customer experience manager, learning how to use the survey platform and document the process. You will get experience applying the tools and skills within your major to a real-world professional environment.

For this position, it is preferable for candidates to be on site for at least 2 – 3 days per week working up to 30 hours a week during the spring 2025 semester The specific working schedule will be agreed upon with the hiring manager.

The spring internship starts January 20, 2025.

The Intern – Market Intelligence will:

• Analyze customer trends and opportunity leveraging customer experience (CX) data

• Support deep dive studies on strategic customer focus areas.

• Review and clean market customer key data that will feed reports across the company.

• Help update process and workflows and support continuous improvement.

• Design surveys, analyze results and create dashboards.

• Update internal communications content for Market Intelligence team.

• Support with other Market Intelligence in day-to-day activities including research and analysis related to the economy, truck industry, suppliers, customers, etc.

Who are you?

• Applicants must be pursuing a Business and/or Marketing curriculum (or related are of study) and have completed 30 semester hours prior to the start of the internship. You must have a minimum cumulative grade point average of 2.75.

• To be the perfect match for this role, your critical competencies will include:

• Detailed oriented. Collects data and delivers detailed reports.

• Ability to analyze and summarize information, identifying patterns/trends and significance.

• Creative thinking and willingness to find novel solutions with an emphasis on delivering high-quality work.

• Real problem solver and confident to make decisions.

• Excellent written and verbal communication skills for coordinating across teams.

• A drive to learn and master new technologies and techniques.

• Self-starter with the ability to prioritize critical tasks, as well as deliver on assignments within deadlines.

• Prior experience with continuous improvement

As a successful intern you will:

• Lead with passion

• Perform with purpose

• Transform with vision

This position is located in Greensboro, North Carolina, and includes a hybrid working arrangement, pending work demands or activities

What’s in it for you?

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For all intern and co-op positions, the hourly range is set at $16.00 - $46.00. The hourly rate for these roles is determined by several factors including, but not limited to, geographic location, academic classification, and degree seeking area of study. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

We also offer the following benefits to interns and co-ops:

• Housing assistance

• Countless career opportunities / internal mobility across our global organization

• Training and personal development

Ready for the next move?

• If you are curious to explore how we put our words into actions, follow us on LinkedIn and volvogroup.com.

• If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you.

• Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today!

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Applying to this job offers you the opportunity to join Volvo Group . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as “The American Truck You Can Count On,” thanks to our durable, reliable and application-driven vehicles that get the job done.

Volvo Trucks , founded in Sweden in the late 1920s, is a brand centered around innovating for people – to make life easier, better, and safer. We are determined to lead the way towards a sustainable transport industry, in which we are equally determined for our customers to be successful and stay in the forefront.

By joining our North American Group Truck brands (Volvo & Mack) , you will be part of a global and diverse team, where we work with passion, we trust each other, and we embrace change to stay ahead. By working together, we can provide innovative solutions that add value over time and help us create the world we want to live in.

Job Category: Sales & Services

Organization: Mack Trucks & Volvo Trucks

Travel Required: No Travel Required

Requisition ID: 13835

View All Jobs (https://jobs.volvogroup.com/?locale=en_US)

Do we share the same aspirations?

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

Nearest Major Market: Greensboro