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GREENFIELD SEE WEBSITE FOR FULL JOB DESCRIPTION Accountant II - Student Financial Services GENERAL DESCRIPTION OF DUTIES Under the general supervision of the Director of Student Financial Services, analyzes the institutional student information record, ISIR, and account receivables to process billing and FAFSA applications; Assists students with the FAFSA process from online application submittal to completion of the verification process; Provides quality customer service to student, families, and college staff with both financial aid and billing inquiries and communicates various college policies; The individual will work closely with the Associate Student Accounts Manager and it is expected that they will inform best practices for managing the extensive and complex financial aid and billing data within the Student Financial Services Office. MINIMUM TRAINING AND EXPERIENCE*: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional experience in accounting or auditing, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: An Associate\'s degree with a major in accounting, business administration or business management may be substituted for a maximum of one year of the required experience. * A Bachelor\'s or higher degree with a major in accounting, business administration or business management may be substituted for the required experience. * *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. PREFERRED QUALIFICATIONS: Experience with Microsoft Access. *EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position. EXAMPLES OF ESSENTIAL FUNCTIONS: Interacts with various agencies/individuals; advises students and parents on financial aid application procedures, eligibility guidelines, regulations, and special circumstances; assists with on-campus and off-campus workshops on financial aid; Maintains a high level of understanding of an extensive amount of primarily federal and state regulations relating to aid programs, college billing practices, and relevant college policies; Runs weekly procedures for all financial services processes to ensure proper implementation of the various financial services programs, including the daily cash-ups, federal and state grant programs, scholarships, and bill creation; Performs uploading/downloading of intercept files and processes intercept payments; Processes account receivables and bad debt holds; processes collection agency file transfer and reports; assists with AR record maintenance using Access quires and the Banner ODBC data source; Utilizes Access databases to prepare a variety of technical reports, including utilizing basic SQL functions and ODBC data sources to manage student financial aid and billing records; Communicates complex federal, state, and college policies to students, families, college staff, and the general public; Completes Daily Cash-ups, deposits, and reconciliations; Monitors aid eligibility for students transferring into GCC for the spring semester; Works to resolve student payment issues and refers students to appropriate office/agency for problem resolution; Assists Associate Student Accounts Manager with the preparation of journal entries, assembling back-up support for the entries, posting journal entries to Banner Finance and assists with reconciliation activities; Provides backup for the Direct Loan student requirements and Entrance and Exit counseling records; Runs monthly Pell and Direct Loan reconciliations; manages the E-filing system reports and file migrations