Experience Inc. Jobs

JOB REQUIREMENTS: POSITION SUMMARYBreakthrough is seeking a Client Solutions Specialist to be part of the Client Solutions team. In this role, you will leverage transportation/supply chain knowledge and technical skills to lead and support new client implementations, deep sell implementations, system transitions, and day-to-day operations. JOB RESPONSIBILITIES Lead implementation of clients across all Breakthrough products within the FELIX platform, including Fuel Recovery, Capac-ID, Network Intelligence, and CleanMile Manage and support day-to-day technical operations and system configurations Project Management & Execution: Set, manage, and execute an implementation project plan as well as build and maintain relationships with project team members, internal and external Design and implement system configurations within our platform, ensuring that client-specific settings and integrations are precisely executed Develop and execute comprehensive testing plans for client implementation projects and internal platform enhancements Guide clients through the implementation process, ensuring that their first experience as a client, with Breakthrough, exemplifies distinguished value and service Attend and contribute to all internal and external meetings, providing both technical and business leadership throughout the project lifecycle Technical Integration & Operations: Assist in the design of end-to-end technical integrations, including API, AS2, SFTP, and Cloud Storage Transfer, to ensure that Breakthrough connects seamlessly with all systems required to exchange data Provide technical support for all integrations with clients, trading partners, and carriers Ability to utilize Cloud technologies, including cloud storage, logging, and monitoring, to assist in the overall client implementation process Requirements Gathering: Determine elements needed for each client configuration and set-up in the Breakthrough FELIX platform Brainstorm solutions and transform requirements into detailed documentation of data flow diagrams and data mapping Problem Solving Ability to identify the client problem and work internally to build a solution that aligns with the company and platform vision Collaborate cross-functionally between internal and external business teams, project teams, and developers to ensure the successful completion of each implementation and project Work closely with Client Solutions Architects to build... For full info follow application link. Our company is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/40AD7D9173254DB9