Job Information
DIOCESE OF GREEN BAY Client Services Specialist in GREEN BAY, Wisconsin
JOB REQUIREMENTS: Client Services Specialist The Catholic Charities Office of the Diocese of Green Bay currently has a full or part time opening for a Client Services Specialist in our Green Bay Office. We are seeking someone to work either part time, 20 plus hours per week, or full time 37.5 hours per week. The Client Services Specialist is the first interaction with a client seeking mental health care at Catholic Charities. The position includes the following: Conducts client intakes, interacts with clients, and maintains accurate client and administrative records in our electronic health record client management software system; provides exceptional customer service to all clients with care, compassion, and professionalism; performs receptionist and billing responsibilities related to clinic operations, coordinates patient information and record requests and insurance verification while maintaining confidentiality of patient files. May also assist with credentialing of the clinic and our licensed counselors on various insurance panels. The administrative assistant duties will focus on credentialing, ticketing (billing) coordination for the clinic(s) and potentially intake processes. This professional will be the primary point of contact for the clinic\'s credentialing and insurance updating, as well as assisting with ticketing through our electronic health record client management software system. ***** OTHER EXPERIENCE AND QUALIFICATIONS: We are seeking a talented Administrative Professional who has a high school diploma (associate degree preferred) and 2 years\' experience in an office setting, professional interpersonal skills, excellent computer skills, and can interact with a diverse group of people. The Diocese of Green Bay has a robust benefits package including insurance and retirement options, time off schedules, and a family friendly atmosphere. If you have a passion for office work and would like to work in a faith filled environment, we would love to hear from you. ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.gbdioc.org/careers-sp-715818172