Experience Inc. Jobs

Anticipated Hiring Range: $25.53 -$31.80

Benefits: This position is benefits eligible.

Job Summary: The Liquor Licensing Enforcement Technician is a non-sworn employee of the Police Department. Duties include assisting with review of liquor license applications, and enforcing municipal codes related to liquor licensing. The incumbent is responsible for enforcing municipal ordinances related to liquor licensing; generating reports; documenting actions; conducting training with licensees and other groups; and working with community and neighborhood groups. The incumbent must be able to write clear, concise, and accurate reports, and have excellent communication and customer service skills in dealing with citizens, business owners, vendors, and coworkers. The incumbent may be required to testify in court and in administrative proceedings.

The position requires working four, 10-hour shifts (with three days off); working either a day or evening shift; and being available to work weekends and holidays. Shift may start as early as 7:00 a.m. or end as late as 11:00 p.m.

Experience, Knowledge, Skills:

Minimum Requirements High School diploma or equivalent. Must be 21 years of age by date of hire due to nature of work. Must possess a valid driver's license as well as a good driving record. One (1) - Three (3) years' recent experience working with the public, especially in difficult situations. One (1) - Three (3) years of excellent customer service skills. One (1) - Three (3) years' experience working with Microsoft Office Suite, camera, video camera, scanner, and copier.

Preferred Bilingual in Spanish and English. One (1) - Three (3) years' experience working with criminal justice information systems.

Knowledge, Skills, and Abilities Negotiation skills, including the ability to listen, build rapport, solve problems, make decisions, be assertive, and deal with difficult situation Ability to critically analyze legal risks and consequences during fast-paced negotiations. Ability to demonstrate and maintain ethical behavior in complicated and convoluted situations. Ability to follow and uphold ethical guidelines, standards, and integrity and adhere to core character values of trustworthiness, respect, responsibility, fairness, caring, and good citizenship. Ability to follow detailed instructions. Advanced knowledge of complex software. Ability to prepare routine reports or correspondence. Experience analyzing and applying processes and procedures. Ability to access criminal justice information which will require specialized security testing. Ability to read, understand, and apply various statutory and local regulations and rules. Knowledge of the business and organizational structure of Colorado municipalities Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal. Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems. Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others. Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly. Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate, and facilitate meetings, and make decisions. Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness. Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments. Ability to work independently with minimal supervision and reliable professio al judgment, as well as collaboratively with a team to achieve desired results. Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed. Ability to self-start and take initiative in completing daily tasks and special projects. Ability to focus on activities that have the greatest impact on meeting work commitments. Ability to establish and maintain partnerships with a variety of internal and external constituencies. Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages. Ability to navigate a complex political environment.

Essential Functions: Reviews new and renewal applications for a liquor license by reviewing criminal justice records and background check information. Participates as a member of the City's Administrative Review Team. Conducts compliance checks, with the aid of underage operatives at licensed establishments to prevent and discourage the Sale of Alcohol to Minors. Responds to complaints from the public, members of the liquor industry and