Experience Inc. Jobs

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director - Product Manager - Functions

Overview

Cross-Border Services focuses on new payment flows to consumers, including cross-border Person-to-Person (P2P) payments, Business-to-Business (B2B), and Government Disbursements, and Remittances.

Cross -Border Services leads the development and deployment of MasterCard Cross-Border payment products and services to the market and holds direct accountability for the end-to-end customer experience, managing the product life cycle, developing new features, use cases and target segments for the product. This includes dynamic consultation and management of both business and technical facets for Product Management and leading both internal and external partners towards successful execution.

The Director, Product Management – Functions, leads the product management life-cycle for all functional areas across Cross-Border Services. This role will ensure that the requirements of functional stakeholders are captured, prioritized, and delivered. The role will report in the VP – Product Management.

Responsibilities

• Serve as the SPOC for all product requirements from legal, compliance, finance, treasury, and operations (functions)

• Own the product development life cycle for these requirements, including, but not limited to product requirement documentation, stakeholder review and engagement, roadmap oversight, product readiness, and commercialization

• Bring industry expertise in handling requirements of the functions

All About you;

• 10+ year of experience in a product management role, preferably in banking, NBFI, or a digital payments organization

• Deep expertise the product development life-cycle in any of the following: regulatory, compliance, finance, treasury, or operations

• Understanding of various payment types and schemes

• Clear understanding of Foreign Exchange dynamics

• Strong understanding of the Agile product life-cycle

• Superior communication skills across both internal and external stakeholders

• Experience managing virtual teams across multiple geographies

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.