Experience Inc. Jobs

SCOPE:   Plan, direct and coordinate the operations of BBC Grand Rapids, MI (proudly part of BradyPLUS), and oversight of two satellite BBC locations in Michigan. Obtain optimum use of warehousing, delivery fleet, facilities, equipment, and personnel by performing the following duties personally or through associates. Support Sales and assist with Customer issue resolution. Keep safety a top priority and ensure that all team members complete on-line training on time. Core Hours are M-F from 8:00am-5:00pm. Reports to the Regional Director of Operations - Central.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include, but are not limited to, the following. (Other duties may be assigned). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Directly supervise Grand Rapids Warehouse Manager, Plymouth Warehouse Manager, Houghton Lake Driver/Warehouse Assistant, and a Service Supervisor. Keep them abreast of the direction and vision of the Company, and how they contribute to the successes of the organization. Oversee hours worked. Continual communication with direct supervisor on issues, needs, etc.
• Works closely with Sales, Service, and Repair to ensure all customer issues or opportunities are resolved in a timely manner.
• Ensures Service Team is supporting Sales and Customers effectively.
• Supervises, trains, provides guidance, assigns duties, reviews, and assists team members.
• Oversees inventory integrity and assists with inventory control issues or variances.
• Proficient in the Warehouse Management System, and provides training on it.
• Develops and effects appropriate cost efficiencies in warehousing/operations, personnel, inventory management, transportation, and other areas under direct control. 
• Maintains effective vendor relationships. 
• Manage cross-functional projects and new account implementations as needed by management. 
• Conducts financial report analysis and cost control related to DC operations.
• Accountable for coordinating with various internal departments (i.e., accounting, sales, and marketing) to ensure customer satisfaction.
• Assists staff in completing daily duties in a timely manner as necessary.
• Resolve problems, completes audits, identifies trends, and reports important or otherwise relevant operations information and recommendations to senior leadership.
• Maintains a safe and healthy work environment by establishing, following, and enforcing standards and procedures that comply with company and legal regulations.
• Oversee quality, safety, and certification programs.

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``` - Ensure guidelines/requirements are followed for all Safety, DOT, HazMat and OSHA requirements. - Ensure drivers are actively using Samsara and Logistics software daily, providing feedback when needed. - Promote a safe work environment and safe work habits at all times. - Responsible for opening and closing the branch. Assist with facilities management in regard to maintenance of both inside and outside of building needs. - Keep BBC and affiliate business related issues confidential. Embrace and promote the Company Mission, Vision, and Core Values. - Coordinate findings with purchasing and sales on non-usable, slow moving, or excess stock. - Additional projects and tasks will be assigned periodically.

SUPERVISORY RESPONSIBILITIES: Directly supervises the Grand Rapids Warehouse Manager Plymouth Warehouse Manager, Houghton Lake Driver/Warehouse Assistant, and a Service Supervisor. Fulfills supervisory responsibilities in accordance with the organization's current and future policies and applicable laws. Approve time off requests, timecards, and overtime. Provide input and assist with interviewing and hiring decisi