Job Information
Ally Logistics Operations Internship - Full Time/Part Time in Grand Rapids, Michigan
Our Operations Team is looking for an energetic and competitive Operations Intern willing to go the extra mile with our customer service for carriers & sales team. Operations Specialists will collaborate with Carrier Sales and Customer Sales reps to bring cost-effective strategies and elevated service to our customers' shipping/receiving departments.
The Ally Logistics team is committed to hustling each day, because #HUSTLE (http://allylogistics.com/hustle) means something more here. Our mission as a company is To Move Freight, Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it's like to work at Ally Logistics. (https://allylogistics.com/careers/)
KEY ATTRIBUTES FOR SUCCESS:
HUMBLE: Confidence is key, but so is humility. Our #HUSTLE values (https://allylogistics.com/company/hustle) say it all.
HUNGRY: A healthy sense of competition is a necessity here. We're seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.
SMART: We're looking for individuals who are resourceful and organized problem-solvers, diving headfirst into problems rather than straying away from them.
PRIMARY JOB DUTIES:
Strong Customer Service Skills
Obtaining shipment updates from contractors
High-volume phone and email outreach
Negotiating rates with contractors and customers
Providing updates and solutions to Carrier Sales, Regional Dispatch Managers, or Customer Sales
Problem-solving
Ability to work in a fast-paced environment
Must be a self-starter
COMPENSATION:
This is a paid internship. Compensation will be based on qualifications and conversation.
ADDITIONAL PERKS:
Comprehensive training program to set you up for success
Ongoing professional development opportunities
In-office gym complete with strength equipment, cardio machines, and pelotons
Fully stocked beverage cooler and espresso machine
Various team activities and events throughout the summer
QUALIFICATIONS:
A successful candidate must possess the following traits/skills:
Must be enrolled at a college or university
Alignment with Ally's #HUSTLE values
Strong written and verbal communication skills
Must be comfortable in a fast-paced and high-energy environment
Desire and willingness to learn
ADDITIONAL INFO:
A cover letter is highly recommended, even if it's brief. Tell us why you are a fit!
Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.
ACCOLADES & INDUSTRY AFFILIATIONS:
One of the Inc. 5000 fastest-growing companies four years running
One of West Michigan's Best and Brightest Employers
Member of Women in Transportation