Experience Inc. Jobs

Job Title: Switchboard Operator

* if you are interested in this opportunity, please feel free to apply and email me your resume at alalfaro @ astoncarter.com so we can schedule a time to connect asap! *

Job Description

We are seeking a dedicated and professional Switchboard Operator to manage high volume calls and provide exceptional customer service. The ideal candidate will be responsible for connecting customers with the appropriate departments, handling administrative tasks, and maintaining a positive company image.

Responsibilities

• Answering and directing high volume calls with multiple lines and extensions

• Taking messages

• Responding to caller inquiries

• Providing company information

• Performing light data entry

• Completing administrative tasks and small projects

• Handling duties assigned by management personnel

• Distributing mail

• Greeting visitors

Essential Skills

• Experience handling high volume calls

• Proficiency in data entry

• Strong administrative skills

• Customer service experience

• Knowledge of Microsoft Office Suite (Word, Excel)

• Excellent oral and written communication skills

• Good organizational skills

• Ability to maintain a professional appearance and positive company image

• 3+ years of experience in administrative support

Additional Skills & Qualifications

• Good working knowledge of MS Office (Word, Excel)

• Strong oral and written communication skills

• Good organizational skills

• Ability to maintain a professional appearance and positive company image

Work Environment

This is an onsite position located in Glendale, CA, with working hours from 8am to 5pm, Monday through Friday. The office is set on a large campus with nice buildings and desk spaces that are spread out and roomy. There is a break room and outside areas available for breaks.

Pay and Benefits

The pay range for this position is $18.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Glendale,CA.

Application Deadline

This position is anticipated to close on Feb 21, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.