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Desert Diamond Casinos Slot Shift Supervisor ( West Valley) in Glendale, Arizona

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/5984234

Under direct supervision of the Assistant Slot Shift Manager, assists in all phases of Slot Operations on assigned shift. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive . Essential Duties & Responsibilities Ensures compliance with all Tohono O\'odham Gaming Enterprise policies and procedures, including Internal Controls (ICs). Ensures tidiness and cleanliness of responsible areas, assuring all chairs are pushed in. Ensures that direct reports work with security personnel and other casino staff as necessary. Promotes positive guest relations, greets guests and creates a friendly atmosphere. Observes and recognizes irregularities in casino personnel or guests and institutes appropriate action. Supervises all subordinate slot personnel. Creates schedules to ensure adequate coverage. Applies fair and consistent supervision and disciplinary practices. Assists in hiring, termination, and discipline of all subordinate slot personnel. Assists in creating and issuing reports and documentation. Assists with the planning and budget preparation for the department. Assists in the coordination of and preparation of special slot machines functions. Investigates and resolves guest complaints. Plans and administers work schedules and assignments for direct reports. Issues appropriate disciplinary action according to Tohono O\'odham Gaming Enterprise (TOGE) and departmental policies. Monitors the performance of direct reports, ensuring adherence to all TOGE and departmental policies and procedures. Exhibits awareness of the various types of slot and video machines cheating methods and recognizes any potential attempts while monitoring assigned section. Authorizes jackpots payouts over \$1200 as needed and completes tax forms if necessary. Prepares shift reports. Attends mandatory meetings as scheduled. Performs other duties as required. Job Requirements