Experience Inc. Jobs

TransCore (TRN), a subsidiary of ST Engineering, is seeking two full time Toll Supervisors to join our team in Gig Harbor, Washington. Job Summary: The Toll Supervisor manages and monitors toll collector activities and communicates any lane problems to the Maintenance Field Supervisor. This position requires you to work any shift, i.e, days, graveyards, and shift lengths up to 12 hours. This position is staffed 24x7 and reports to the Senior Toll Supervisor. Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Directly supervises 5-12 employees.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Interviewing, hiring, and training employees.
• Planning, assigning, and directing work.
• Issues change funds.
• Checks-in and verifies end-of-tour deposits.
• Monitors both Open Road Tolling (ORT) and manual toll lanes.
• Adjusts booth operations for peak efficiency.
• Resolves unexpected traffic events.
• Addresses toll lane customer issues.
• Responds to toll collector injuries.
• Monitors collector performance and attendance
• Provides the Toll Plaza Manager with required reports.
• Assigns collectors to lanes and coordinates shift breaks.
• Ensures that daily cash handling and deposit procedures are followed by each toll collector.
• Conducts or monitors toll collector initial training as well as on-going training.
• Completes performance reviews for TransCore employees that are immediate subordinates and provides periodic feedback to staffing agencies as needed.
• Assumes the role of toll collector as needed.

Education: Associates degree (A.A.) or equivalent from two-year college or technical school, or equivalent combination of education and experience. Required Skills & Experience:

• Typically requires a minimum of 2 years of related experience
• Experience in cash handling and cash close out / reconciliation procedures
• Knowledge and experience in traffic safety

Salary Range: Up to $59,599; based upon experience. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand and sit. The employee is occasionally required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles; outside weather conditions and vibration. The noise level in the work environment is usually loud. Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity