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Within Risk CAO, the Enterprise Risk Management Training Program (ERMTP) team supports the continual advancement of Citi’s risk culture by driving risk and control policy knowledge and technical skills training program.

The objective of the ERMTP is to develop consistent and comprehensive enterprise-wide awareness and competency in risk and controls policy knowledge and to provide employees with the knowledge and skills to carry out risk management and control responsibilities relevant to their roles. The ERMTP is anchored to enterprise-wide policies and standards supporting the four pillars of Citi’s Enterprise Risk Management Framework: Culture and Conduct, Risk Governance, Risk Management (including Level 0 / Level 1 Risk Categories) and Enterprise Risk & Controls Programs. The ERMTP is designed to provide all Citi employees with access to learning modules to help them understand how they contribute towards Citi’s risk management strategy through adhering to the relevant policies which apply to their roles.

ERMTP is a cumulative training curriculum developed and deployed at five levels of complexity:

• Foundational (All Citi employees): definitional knowledge of Citi’s Enterprise Risk Programs and Risk Categories (Level 0 / Level 1)

• Basic (Leaders & Risk and Controls practitioners): overview of objectives and key concepts and terms of each of Citi’s Enterprise Risk Programs and Risk Categories (Level 0 / Level 1)

• Intermediate & Advanced (Risk & Controls practitioners): more detailed targeted knowledge of applicable Enterprise Risk Programs and/or Risk Categories (Level 0 / Level 1)

• Oversight (Leaders): executive level knowledge of Citi’s Enterprise Risk Programs and Risk Categories for those accountable for managing risk

• Technical Skills (all applicable employees)

The ERMTP Quality Control (QC) Analyst is responsible for providing independent oversight over ERMTPs operations and controls. The incumbent reports directly to the ERMTP Quality Control (QC) Lead with day-to-day interactions with Training Content Leads, Risk & Control policy owners, senior leaders and Learning & Development team. As an integral part of Citi’s Risk Transformation, the incumbent ensures the sustainability of Citi’s enterprise-wide risk management training curriculum promoting Citi’s Enterprise Risk Framework and supporting risk and control policies.

Key Responsibilities:

• Conduct independent reviews of ERMTP processes and controls, including but not limited to conducting on-going quality control (QC) reviews of Training Needs Analysis (TNAs) and Training Program Development and quarterly quality assurance (QA) reviews of annual TNA results and their related training programs.

• Perform maker/checker controls of ERMTP’s monthly training efficacy metrics and change management.

• Provide independent oversight of the annual training development schedule and budget.

• Partner with Risk & Control Policy Owners and First Line Units to ensure the appropriate controls are in place to support ERMTP processes, including Annual/Event Driven TNA Controls, Target Audience Change Controls and Monthly Training Metrics Monitoring.

• Support ERMTP’s operational controls by performing independent control monitoring and testing for ERMTP’s quarterly Management Control Assessment (MCA) process.

• Manage and retain documentation to substantiate performance of ERMTP controls.

Skills/Competencies:

• Demonstrate solid understanding of controls, control testing and independent reviews.

• Critical thinking and innovative problem-solving skills.

• Ability to manage multiple projects simultaneously.

• Excellent, clear, and concise written and verbal communication skills in order to effectively communicate results of control testing.

• Strong data and analytical experience.

Knowledge/Experience/ Qualifications:

• Bachelor’s/University degree

• 5 to 10+ years of financial industry, including experience ERM, Risk Management, Controls, Internal Audit or Compliance

• Strong controls related experience, e.g., audit, compliance, QA, or QC independent reviews

• Proficient in Microsoft Office with an emphasis on Microsoft Excel

• Self-motivated and detail oriented

Job Family Group:

Risk Management

Job Family:

Business Risk & Control

Time Type:

Full time

Primary Location:

Getzville New York United States

Primary Location Full Time Salary Range:

$92,000.00 - $138,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Feb 10, 2025

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Citi is an equal opportunity and affirmative action employer.

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