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Job Title: Product Support Service Training Specialist (f/m/d)

Location: Germering

Job ID: 231152BR

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com .

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Location/Division Specific Information

The Thermo Fisher Scientific HPLC business has been setting decisive and innovative trends for many years in the development, manufacturing and marketing of instruments and software for High-Performance Liquid Chromatography (HPLC).

To support our HPLC Product Support Service Training Team in Germering, Germany, we are looking for a Product Support Service Training Specialist (f/m/d).

Key Responsibilities:

• Develop and create technical training materials with focus on HPLC products

• Plan and conduct online & presence technical trainings for our service organization and internal employees

• International Support of our service organization for resolving technical issues of our analytical instrumentation

• Responsible for cross-functional project work and –management (e.g. NPDI, PPI)

• Efficient communication of field feedback to all relevant departments in order to continuously improve our HPLC product and process quality

Keys to Success:

Education

• Masters or Bachelor’s degree in a scientific or technical field with a background in chemistry, biochemistry or related or completed scientific education with work experience in a similar activity

Experience

• At least 3 years’ experience in HPLC or related analytical sciences

• Substantial experiences in analytical technology, mainly HPLC, as a user, service technician or in a support

• Hands-on experience with LC/MS systems, Xcalibur™ and/or Chromeleon™ software is desirable

• Good presentation skills. Advanced experience in adult training

• Experience in project management is an advantage

Knowledge, Skills, Abilities

• Strong organizational skills, structured working style and attention to detail are key to success

• Affinity to technical contexts, combined with strong critical thinking, problem solving capabilities, and organizational relations

• Take ownership of tasks and drive them to completion within agreed timelines

• Good presentation skills. Advanced experience in adult training

• Very good communication skills in German and English

• Good knowledge of Microsoft Office tools – Outlook, Excel, Word, PowerPoint

• Willingness to travel (inter)nationally (up to 25%)

What we offer:

• Employment with an innovative, future-oriented organisation

• Outstanding career and development prospects

• Company pension scheme and other fringe benefits

• Exciting company culture which stands for integrity, intensity, involvement and innovation

If you are interested, please apply online with your CV and Motivation Letter including possible start date and salary expectations.

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status.

Apply today! http://jobs.thermofisher.com

Agency notice!

Please note we are not interested in receiving unsolicited CVs from any personnel service providers. Should you choose to send us or upload any such candidate document they will not be acknowledged and will be deleted in line with our privacy policy.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.