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Finger Lakes Community Health HHUNY Care Manager in Geneva, New York

Please be aware that all staff are required to be vaccinated for COVID-19. Proof of vaccination will be required prior to employment.

Finger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly from BambooHR (notifications@app.bamboohr.com) and may appear as spam.

About Finger Lakes Community Health:

Finger Lakes Community Health (FLCH) was founded in 1989 with an original mission of serving the region's agricultural workers by linking individuals to area resources and providing essential health services. In 2009 the organization expanded to become a Federally Qualified Health Center (FQHC), serving patients of all incomes, ethnicities and walks of life. Over the last decade, FLCH has grown to provide medical, dental, and behavioral health services to over 28,000 patients at eight health centers. With over 200 employees we strive to provide high-quality and innovative health care services to the Finger Lakes Region.

Job Summary:

The role of a HHUNY Care Manager is to be the key point of contact in managing health services. The Care Manager will be the center point of the communication to ensure all providers are working together with the patient in mind. The Care Manager will conduct comprehensive assessments in order to obtain the most accurate information to build off of the identified needs and risk factors.


  • Responsible for, but not limited to comprehensive assessments, outreach and engagement, service and treatment linkage, and coordination

  • Develops client care plan, supports adherence, and maintains client and care team communication to ensure adherence

  • Comprehensive client-centered care planning development and management with the individual to assist in the integration of medical and behavioral health services, and social health services

  • Coordination of care with community service providers that are part of the client care team

  • Assessment of psychosocial supports and linkages with medical, dental, and behavioral health care providers, as well as, educational, employment, transportation community resources

  • Build and use effective communications strategies among peers, medical staff, addiction and mental health providers, and other community agencies through the use of electronic assisted devices including Telehealth and other interactive technology

  • Operates as the point of care for Prevention, Wellness, Medical Treatment, Behavioral Health, Transition Care, Social Needs

  • Help improve, measure, monitor, and sustain quality outcomes that focus on clinical indicators/performance measures, patient satisfaction, and plan adherence

  • On-Call duties as assigned for nights and weekends

    Required Skills/Abilities:

  • Possesses excellent interpersonal, communications, public speaking, and presentation skills

  • Possesses basic computer skills, including Microsoft Office and the ability to learn new software

  • Possesses strong organizational skills

  • Possess the ability to prioritize

  • Possesses the ability to work effectively with culturally diverse populations

    Education and Experience:

  • High School or Equivalency Diploma

  • Minimum of 2 years of experience in a similar role

  • Possesses New York State driver’s license

  • Current New York State automobile insurance in compliance with FLCH underwriting agreement

    Physical Requirements:

  • Must be able to hear and communicate with clients and staff via phone, web media, and in person.

  • Must be able to lift up to 30 lbs

  • Must be able to sit for extended periods of time

    Finger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly from BambooHR (notifications@app.bamboohr.com) and may appear as spam.


Community Health

Employment Type


Minimum Experience