Job Information
Hobart and William Smith Colleges Assistant Director of Admissions for Campus Events in Geneva, New York
This position is responsible for the coordination, management, and execution of on- and off-campus admissions events - including Open Houses, Admitted Student Days, group visits, counselor events, classroom visits, off campus regional and yield events. Evening and weekend work is required at various times throughout the year. Annual salary is $58,458.
Essential Responsibilities:
Campus Events:
· Manage operations for on-campus events
Conduct outreach to faculty and staff for presentations, confirming and tracking campus participation, schedule student workers and staff, prepare materials.
Work with offices across campus to coordinate event logistics, including catering, facilities, and space reservations.
Responsible for event specific communications
Set up and tear down day of event
Direct admissions staff and student workers
Lead in-person and virtual meetings with Admissions and Financial Aid staff to align schedules, agendas, and responsibilities for events.
Write and edit materials for on campus events: promotional communications, name tags, biographies, schedules, staff assignments, signs, etc.
Problem-solve efficiently and effectively as challenges arise to ensure seamless execution of programs.
Interview, hire, and train Residence Hall Ambassadors for spring yield season.
Non-Event Visits
Execute programs for groups wanting to visit campus (prospective students and/or counselors)
Determine if scheduling is viable.
Greet group visitors on campus, create their schedules and show a strong commitment to customer service in the process.
Co-lead creation and execution of personalized prospective student visits. This includes organizing customized schedules and staffing visit needs.
Other:
Assure the accurate recording and tracking of event data in CRM (Slate Technolutions).
Analytical retrospective assessment of all on- and off-campus event data.
Evaluate and assess Campus Event Survey feedback and make programmatic recommendations and improvements.
Serve as first backup to Assistant Director for Visitor Relations; this includes welcoming daily guests to campus, coordinating daily campus visits, organizing and training student assistants, creating work-shift schedules, and directing the day-to-day management of all student workers.
Orchestrate the purchase of branded merchandise in accordance with institutional standards and negotiate with vendors.
Occasionally secure travel and overnight accommodations for prospective students when necessary.
Occasional front-facing admissions recruitment responsibilities: interview prospective students, mingle with families, oversee registration, etc.
Demonstrate knowledge of the Colleges’ educational philosophy and mission.
Demonstrate an awareness of, and sensitivity to, unique social, cultural, and economic circumstances.
Performs other related duties as required.
Bachelor's degree
College admission recruitment, customer experience or event planning experience preferred.
The ideal candidate will be highly organized and able to work under a certain degree of pressure and time constraints.
Excellent written and oral communication skills as well as strong customer service orientation.
Proficient with spreadsheet and presentation software, preferable Microsoft Word, Excel, and PowerPoint.
Must be able to work with sensitive information and maintain confidentiality.
Ability and willingness to work flexible hours, including some weekends and evenings, as office needs dictate.
Strong communication skills and willing to take initiative.
Highly reliable, flexible, and adaptable.
Valid driver’s license and ability to lift 30 pounds.
The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Hobart and William Smith Colleges are committed to providing a non-discriminatory and harassment-free educational, living and working environment for all members of the HWS community, including students, faculty, staff, volunteers, and visitors. HWS prohibits discrimination and harassment in their programs and activities on the basis of age, color, disability, domestic violence victim status, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected under the law. Discrimination on the basis of sex includes sexual harassment, sexual violence, sexual assault, and other forms of sexual misconduct including stalking and intimate partner violence, and gender-based harassment that does not involve conduct of a sexual nature.