Job Information
CASA of Livingston County, Inc. dba CASA Trinity of Geneseo Administrative Assistant (Full-Time) in Geneseo, New York
Administrative Assistant (Full-Time)
The Office Administration Assistant provides administrative/organizational support and serves as the initial point of contact for the Agency, its clients, visitors, staff and associates. This includes client scheduling and follow up, appointments, handling confidential records, filing, and receptionist duties with the goal of fostering an environment which promotes client comfort and trust and quality of care in provision of services.
This position is Monday through Friday, hours TBD.
ESSENTIAL DUTIES
-Answer multi-line telephone system in a courteous and timely manner, take accurate messages, answering pertinent questions, perform customer services, and properly route calls with clarity and confidentiality.
-Perform as the primary initial Agency contact in a professional manner with customers, visitors and others on a daily basis.
-Maintain an organized calendar and schedule appointments in accordance with scheduling guidelines.
-Collect clients fees performing reconciliation to balance the money received against the route slips for the days appointments reporting any discrepancies.
-Maintain all files in an organized and accessible manner.
-Receives and correctly distributes official documents.
-Prepare all necessary paperwork and receptacles for toxicology screenings.
- Prepare receipt (route slip) and other required items for customers appointment
-Complete admission and discharges in the OASAS database.
-Assessment of self-pay client fee schedule.
Secondary Functions
-Maintain an adequate office supply inventory, requisition additional items as needed and stock items upon arrival
-Provide general office assistance to staff and other related duties.
-Serve as office assistant backup for the Sayre clinic as needed.
PHYSICAL DEMANDS
-General computer skills, including keyboard and mouse operations; visual and/or auditory capacity.
-The employee may move up to 50 pounds and occasionally lift up to 30 pounds
WORK ENVIRONMENT
While performing the duties of this job, the employee is expected to adhere to strict policies/regulations relative to being in a tobacco-and alcohol-free workplace.
Work is performed in a normal office environment
Knowledge, Skills and Abilities
-Excellent and accurate written and verbal communication skills
-Ability to accurately route calls from a multi-line phone system
-Excellent customer relations skills including the ability to project a positive and client oriented demeanor at all times.
-Knowledge of basic math skills.
-Ability to maintain, organize and accurate records
-Good computer skills including the ability to work with a database.
-Ability to use professional discretion and maintain client confidentiality.
QUALIFICATIONS
EDUCATION
-Required High School Diploma or GED
-Preferred Associated degree
EXPERIENCE
Required Prior general business, clerical and/or customer service experience; Knowledge of operating various commonly-used office equipment and electronic media such as Multi-lined telephone system, copy/fax machine, calculator, computer/printer, and shredder
-License A valid drivers license is required.
This job description is intended is not an all inclusive statement of job responsibilities.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance
Schedule: Day shift Education: High school or equivalent (Required) Experience:
Answering Phones, Scheduling Appointment: 3 years (Preferred) SUD Clinical: 2 years (Preferred) Administrative: 3 years (Required)
License/Certification:
Driver's License (Required)
Apply online at: https://www.indeed.com/cmp/Casa--trinity/jobs?clearPrefilter=1#cmp-skip-header-desktop