CaroMont Health Access Specialist (Relief) in Gastonia, North Carolina
Job Summary: Provides complete access management to the patient population that utilizes the services of CaroMont Health, including responsibility for positive patient identification and providing customer excellent service to the population served. This also encompasses registration, pre-registration, compliance, managed care requirements, and functions as a liaison between patients, physician offices, and third party payors. Responsible for collecting applicable patient responsibility from patients and provides direct financial counseling and/or staff support to those patient with no or inadequate third party coverage.
Qualifications: High School diploma or equivalent required. Computer training recommended. Experience in registration, billing, patient accounting, cash collections or working in a healthcare environment and/or customer service experience preferred. Knowledge of insurance, Medicare, Medicaid, collections, and other business office related duties is preferred. Excellent communication, customer service and decision making skills. Ability to multi-task and work both independently and in a team environment. Ability to type 45 wpm preferred.
EOE AA M/F/VET/Disability