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Summary This position is located in the Division of Nursing Services, Nursing Resources, at the Gallup Indian Medical Center (GIMC), Gallup, NM. This position provides supervisory coverage for the facility, bed control and staff management for coverage of patient care; collaborates and coordinates admissions, discharges and transfers of patients. Responsibilities 04/17/2024: This position is being re-announced to solicit additional candidates. Applicants who previously applied to this announcement need not re-apply unless submitting updated information and/or missing forms. This position will be Open Until Filled. This position is being announced concurrently under Excepted Service Examining Plan and Merit Promotion procedures. Please review vacancy announcement number IHS-24-GA-12359501-ESEP/MP; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered. Serves as Tour Supervisor performing the full range of administrative and clinical duties as well as provides consultative work within the Gallup Service Unit. Coordinates bed management between the emergency department, clinics, inpatient units and other Indian Health Service (IHS) or Contract facilities. Utilizes the patient acuity and classification systems by collecting data. Submit daily tour reports to the Nurse Executive Team and Executive Management Team. Plans, organizes, directs and reviews work and administering employee matters in absence of the Chief Nurse Executive (CNE) or Unit Supervisor. Manages patient flow for admissions, discharges and transfers. Collaborate with Administrator on call when issues cannot be resolved or when the need arise to obtain additional assistance to provide nursing care, services and treatment after hours and on weekends. Participates in management by walking rounds to ensure continuity of nursing care is provided safely and routinely performing concurrent patient chart audit to ensure compliance. Works collaboratively with all co-workers, peers, subordinates, superiors, internal and external customers, to achieve the goals and missions of the hospital and the IHS. Participates in hospital-wide Performance Improvement projects and activities to assure compliance with The Joint Commission (TJC) standards, other accreditation agencies and nursing standards/practices and policies. Actively participates in performance improvement focusing on outcomes on care, treatment and services utilizing the Nursing Performance Plan. Participates in sentinel events as the need arises. Educates and assist staff with performance improvement requirements and reviews work status along with progress on an ongoing basis. Counsels, advises and provides resources for employees and provides documentation to immediate supervisor as necessary. Applies and implements Equal Employment Opportunity (EEO) program guidelines. Requirements Conditions of Employment Selectee may be subject to a probationary period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. A one-year supervisory/managerial probationary period may be required upon selection/placement. Confidential Financial Disclosure Form required. Measles and Rubella immunization required for selectees born after 1957 and seasonal influenza immunization is required for all staff working in Indian Health Service health care facilities. COVID-19 vaccination is required for all selectees prior to entrance on duty. The selected individual is required to obtain and maintain an active, unrestricted Nursing license in any State (U.S.). If they are not obtained or maintained during employment, the employee will be subject to adverse actions, up to and including removal from Federal service. Subject to rotating shifts: days, evenings, nights, weekends, and/or holidays to provide continuity of patient care and rotation of services as needed. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. You will need to set up direct deposit so we can pay you. Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process. Qualifications To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): Education: A graduate or higher level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing. A graduate or higher level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program is required. This education must have been accredited by the Commission on Collegiate Nursing Education , Council on Accreditation of Nurse Anesthesia Educational Programs, Accreditation Commission for Midwifery Education, or an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. Degree from Foreign Nursing School: Official certification from the Commission on Graduates of Foreign Nursing Schools is required for individuals who graduated from foreign nursing schools. Licensure: For all grade levels and positions, applicants must have passed the National Council Licensure Examination. In addition, they must possess a current, active, full, and unrestricted license or registration as a professional nurse from a State, the District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States. Experience: The work experience must have equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. At the GS-010 and above grade level, many positions may require experience in a specialty area of nursing. Basic Requirements for the GS-11 (or equivalent) Grade Level Successful completion of a PhD or equivalent doctoral degree from a professional nursing education program or related medical science field; or At least one full year of professional nursing experience (equivalent to the GS-10 grade level) and possession of a diploma, associate degree, bachelor's degree, or master's degree from a professional nursing educational program. In addition, to the Basic Requirements, you must also meet the Minimum Qualifications stated below- MINIMUM QUALIFICATIONS: GS-11: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Assess, plan, implement, direct and evaluate the care of patients in a hospital facility setting; prepare work performance plans, coordinates patient care and support activities to ensure smooth hospital operation for admissions, discharges, and transfers; collaborates with leadership to assure compliance with Joint Commission, Centers of Medicare and Medicaid (CMS), etc. SUPERVISORY AND MANAGERIAL ABILITIES: Candidates should possess proficiency, or the potential to develop proficiency, in these competencies prior to entry into a supervisory positions: Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions. Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles. Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics. Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed. Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience. You must meet all qualification requirements within 30 days of the closing date of the announcement. Education This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Per IHS policy (SGM 21-04) IHS selectees to positions located in Federally operated hospitals, health centers, and clinics must be fully vaccinated for COVID-19 before entry on duty or have IHS approve a medical or religious exemption. If an exemption is approved then wearing a face mask and regular testing for COVID-19 will be required. Your Human Resources Specialist will provide a list of documents acceptable as vaccination proof and instructions on how to submit your vaccination documentation or how to request a medical or religious exemption, if needed. Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. This position is not covered by a Bargaining Unit. Recruitment or relocation incentives may be authorized. At least a 1-year service agreement will be required. No Government housing. This position has no promotion potential.