Keurig Dr Pepper Workers Compensation Manager in Frisco, Texas
Workers Compensation Manager – Direct Store Delivery (DSD)
As a leader at Keurig Dr Pepper you will be a part of the beverage revolution. You will be a part of an organization that is innovating, designing, testing, and marketing the way beverages are consumed worldwide. Come learn what it takes to succeed at an industry-leading company and help contribute to our ongoing success.
The Workers' Compensation Manager will report into the VP Human Resources for Direct Store Delivery (DSD) and will partner with the DSD Field HR Business Partners, Legal, DSD Employee Health & Safety, Risk, Benefits and DSD leadership to execute KDP’s workers' compensation policies and procedures and ensure compliance to all applicable federal, state, and local regulations.
Lead the efforts to manage all US Workers Compensation for KDP’s Direct Store Delivery (DSD) employees, primarily field sales, delivery drivers and warehouse employees. This role will administer the workers' compensation program for the organization including the timely processing of workers’ compensation claims; providing consult to injured employees and their supervisors; coordinating leave of absence to include return to work for injured employees; evaluating accident reports to determine accuracy and completeness; providing training and guidance to supervisors and employees; providing support for defense counsel, when needed, of workers’ compensation claims; supports loss prevention and accident investigation efforts; and ensuring compliance with all applicable laws and regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop and refine current employee experience when they file a Workers Compensation claim.
Re-imagine the experience to enable a more robust, transparent and easy process for employees, leaders and HR Business Partners.
Partner with Risk organization, people leaders and HR business partners to better define roles & responsibilities
Develop multi year plan to reduce claims activity
Develop immediate better experience to driver great return to work opportunities
Evaluates accident reports, ensuring the timely processing of medical bills and temporary total disability benefits; reviews medical reports, witness statements, department investigation results and other documentation. Compiles facts and data regarding accident reports and filed cases.
Supports employee through the Workers’ Compensation process.
Facilitates Leave of Absence, FMLA, ADA and the interactive process.
Acts as a liaison between employee, supervisor, claims adjustor and payroll to coordinate benefits.
Work with Human Resources on staff members (temporary and employee) leaving and returning from a Workers Compensation leave of absence and determining appropriate accommodations.
Maintains subrogation records and files for those incidents involving third parties
Reviews documentation to determine whether medical bills and temporary total disability benefits should be continued.
Advises and/or assists departments in conducting investigation of accident reports, including interviewing of witnesses and procurement of relevant documentation.
Trains supervisors in the proper procedures, systems and forms to be utilized in workers' compensation matters and the preparation of accident reports, notices of absence, and notices of return to work in accordance with the Workers' Compensation Act.
Documents telephone conversations, witness statements, medical reports, accident investigation results and payment of medical bills
Consults with adjustors and defense counsel regarding facts of the injury.
Implements and/or support corporate-wide return to work/transitional duty programs.
Participates in periodic claim reviews
Attends depositions and mediation as necessary
Analyzes claim trends to develop recommendations for improved safety and claims management efforts and support EH&S initiatives.
Collaborates with KDP stakeholders, (i.e., EH&S, Risk Management, HR, Payroll & others)
Performs other duties as assigned.
A minimum of five (5) years safety, risk management or related experience in a manufacturing or distribution environment
A minimum of three to five (3-5) years managing company or partner workers' compensation programs.
Minimum two (2) years of supervisory experience.
Bachelor's Degree in Safety Management, Occupational Safety Environment and Health, Loss Prevention or related field preferred or a combination of education and equivalent work experience
Excellent working knowledge of legal and regulatory requirements that govern worker health and safety (i.e., FMLA, OSHA, Cal-OSHA, DOT, HAZMAT, etc.)
Experience in the Consumer Packaged Goods, Distribution space is highly preferred
Attention to detail and high level of accuracy
Excellent incident investigation skills
Excellent leadership and conflict resolution skills
Probability and decision-making skills
Strong analytical skills
Excellent verbal and written communications skills
Knowledge of Microsoft Office Suite (Excel, Word and PowerPoint); intermediate-level Excel, in particular
Proven ability to work and communicate with all levels of the organization; experience in a multi-shift operations a plus
Work hours will be flexible to support multiple shifts and time zones with dynamic changing business needs
CPR and First Aid certified
OSHA 30-hour certification a plus
Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott’s® and The Original Donut Shop®. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.
Benefits built for you: Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/Females/Protected Veterans/Disabled
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