Experience Inc. Jobs

Under the supervision of a department head, performs a variety of clerical support tasks which require proficiency in typing and records processing, computer skills, independent judgment, accuracy, and organizational skills. May handle confidential materials, which are sensitive in nature.

Job Duties:

• Compiles information and types of correspondence, reports, budgets, forms, permits, records, and other materials.
• Processes and maintains various records and organizes and maintains office files. Prepares reports or memoranda, compiling necessary data and exchanging information with a variety of sources.
• Receives, screens, and routes telephone calls, and assists visitors by ascertaining needs, explaining departmental policies and procedures, initiating necessary paperwork, or referring them to the appropriate staff.
• Maintains a general knowledge of department operations to provide accurate answers to callers/visitors.
• Schedules appointments and maintains calendars for the department. Prepares itineraries and makes reservations.
• Sorts and distributes mail and other materials. Prepares materials for mailing.
• Maintains positive and professional interpersonal relationships and always represents the best interests of the city. Remains sensitive to language and cultural differences of clients and staff.
• Operates computer equipment to process data, produce spreadsheets, and maintain records. Updates files as needed.
• Investigates and resolves problems presented by residents/public.
• Researches, plans, composes, and distributes such written communications as informational letters, news releases, newsletters, and statistical, monthly, quarterly, and yearly reports, promotional materials, and meeting notices.
• Collects fees, makes receipts, deposits money, maintains financial records, and prepares reports of daily receipts. Submits bills, vouchers, receipts, deposits, and the like to appropriate offices, departments, or agencies.
• Prepares schedules for senior activities and staff assignments, as needed.
• May be involved in various special projects as assigned, handling related correspondence, maintaining records, and serving as liaison for specific programs, assisting the public, providing related assistance, and answering questions.
• Maintains an inventory of office/departmental equipment, supplies, forms, and materials. Orders and/or picks up items as needed.
• Arranges for repairs on office equipment as necessary.
• Performs other related clerical duties specific to an assigned area.

Minimum Qualifications:

• Possession of a high school diploma or its equivalent with courses in typing, account keeping, office machine and/or computer operation, and office procedures.
• Proficient with Microsoft Office Suite.
• A minimum of one to three years of clerical/secretarial experience or equivalent. Programming, organizing and scheduling for Seniors is desirable.