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Stryker Associate Field Operations Manager in Franklin, Tennessee

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more:US Stryker employee benefits. (https://d25zu39ynyitwy.cloudfront.net/oms/000000/document/2024/6/SMVZW_USStrykerEmployeebenefits/USStrykerEmployeebenefits.pdf)

What you will do

As the Associate Manager, Field Operations you will manage and lead all activities of the Branch operation in compliance to corporate objectives, policies, procedures, and guidelines. In this role you will serve as the liaison between the field sales team for the area covered and the office while coordinating activities relating to Operations, Inventory Management, Inventory Requirements Planning, and other related leadership function.

  • Lead and mentor a group of team members across locations to ensure success through training, development, and monitoring of attendance and performance

  • Maintain proper staffing levels and performance objectives, producing continency plans for coverage in times of higher volume workload as needed

  • Collaborate and align with Sales Managers and Sales Representatives to ensure understanding and impact of HUB/Branch policies and procedures as well as key metrics

  • Resolve field representative, sales managers and/or customer concerns or complaints to resolve inventory issues

  • Develop and maintain inventory management strategies to ensure inventory levels (both implants and instruments) meet the needs of the territory while adhering to company days on hand and turn objectives

  • Control inventory using available system tools to ensure accuracy for implants (part and lot number level) and instrument sets (set and lot number level) in hospital consignments, and in HUB/Branch/Storage locations

  • Manage maintenance needs for fleet and facilities as needed

  • Manage forecast and Annual Operating Plan (AOP)

What you need

Required

  • Bachelors Degree and at least 6 years of experience -or- at least 12 years of experience in lieu of a Bachelors; preferred experience in supply chain, logistics, inventory management, or similar fields

  • At least 3 years of experience managing, leading, and directing teams; developing talent and leading coaching conversations

  • Experience collaborating with Sales Team Members and stakeholders

Preferred

  • Familiarity with financial statements and financial management concepts

  • Knowledge and skill with ERP systems (ex. SAP, Oracle, JDE)

  • Familiarity with FDA processes and procedures

  • Experience working in medical or healthcare industry

  • Experience executing action plans from start-up concepts

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

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