Job Information
Treasure Chest Storage LLC Storage Facility Manager in Franklin, North Carolina
Treasure Chest Storage on Depot Street in Franklin, is hiring aStorage Facility Manager PAY: $15.00 per hour based on experience. SHIFT: Full time, Mon-Sat, 9:00 AM to 5:30 PM, One day off during the week.
RESPONSIBILITIES: You will be responsible for overseeing the daily operations of a storage facility, ensuring a secure, clean, and customer-friendly environment. This role involves managing rental processes, handling customer inquiries, maintaining facility security, and overseeing the maintenance and cleanliness of storage units.
DUTIES INCLUDE:
- Customer Service
- Greet and assist customers in person, over the phone, and via email.
- Provide information on available storage units, pricing, and services.
- Address customer inquiries, concerns, and issues promptly and professionally.
RENTAL PROCESS:
- Manage the entire rental process, including leasing agreements, payment processing, collect rent payments, late fees, contract completion, and clearing property of abandoned units via auction company.
- Conduct facility tours for potential customers and explain storage policies and procedures.
- Maintain accurate records of occupied and vacant storage units.
- Track inventory of packing and moving supplies and coordinate restocking as necessary. (if applicable)
- Enforce compliance within company measures to mediate late and abandoned notices
Facility Maintenance:
- Oversee the maintenance and cleanliness of the storage facility.
- Coordinate routine inspections of storage units to ensure they meet cleanliness and safety standards.
- Arrange for necessary repairs and maintenance as needed.
- Light physical needs and lift ing up to 50 lbs (example: changing a light bulb, to move and climb a ladder up to 10 ft .)
- Light power tool usage such as using a grinder for lock removal.
Security Management:
- Monitor security systems, including surveillance cameras and access control systems.
- Respond to and report any security incidents or breaches.
Preferred Skills:
- Familiarity with storage management software.
- Experience in sales and marketing.
- Knowledge of security systems and protocols.
- Ability to multitask and prioritize tasks in a dynamic environment.
- Ability to handle and resolve customer issues effectively.
HOW TO APPLY:
Email a resume to: jveler@tinylife.com
OR Apply via ncworks.gov using our system application.
For questions, please call NCWorks at 828-332-6060