Experience Inc. Jobs

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$130,400.00 - $215,200.00

Target Openings

1

What Is the Opportunity?

Plans at a strategic/tactical level and manages the effective use of resources and directs staff to design, develop, maintain, and implement major, highly complex IS Security related system(s) and/or project(s) supporting cross-enterprise business and/or technology areas. Has a significant role in the creation of strategic technology plans. Manages multiple engagements with enterprise-wide business significance.

What Will You Do?

• Okta SME that understands Okta best practices and Okta platform configuration/ capabilities.

• Supports all AIPP SCRUM teams when making design decisions utilizing Okta or troubleshooting any production issues.

• Supports cross-LoB needs to create and maintain Okta credentials and authorizations for any applications and APIs using external Okta.

• Okta configuration for Travelers external will be separate from the development team making code changes (Auditable separation of duties).

• Lead team of Okta engineers (who will create configurations, troubleshoot/resolve issues).

• Partners with DE architecture and Cybersecurity Architecture to recommend and promote patterns to secure access to Travelers resources and to protect customer identity data.

• Propose/recommend strategy to identify and address security concerns related to identity and access management.

• Advocate to develop or redesign technology solutions that protect company and client assets consistent with legal and company policy requirements.

• Participate/lead in strategic planning/roadmap creation for team.

• May directly manage the configuration, testing, documentation and implementation of upgrades to security processes, controls or products as directed.

• May directly manage operational support and maintenance of Security related processes, controls or products.

• Understands and has input to the budget process, and shares responsibility for cost-effective expense control of assigned projects.

• May directly manage operational support and maintenance of Security related processes, controls or products.

• May directly manage the configuration, testing, documentation and implementation of upgrades to security processes, controls or products as directed.

• Leads activities or team(s) to resolve situations involving improper attempts to access or infiltrate our networks.

• Proposed/evaluate/recommend purchases and/or licensed software products to identify and address security exposures.

• Lead Security and enterprise projects as assigned.

• Lead strategic planning/roadmap creation for team.

• Represents Access and Identity circle at design and new technology meetings.

• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor’s Degree in a STEM (Science, Technology, Engineering, Math) discipline preferred.

• Nine years of relevant experience with Cybersecurity practices, processes, and Cybersecurity event investigation/resolution preferred.

• Five years of experience managing others and/or technical teams preferred.

• Two years of experience in OKTA administration

• Broad knowledge of all IT related technologies with subject matter expertise in IT Security related technology and business exposures impacting organizational vitality preferred.

• Experience leading organizational change preferred.

• Problem Solving:

• Demonstrates advanced analytic and diagnostic skills dealing with often novel and not readily defined, lack known precedent or appear contradictory.

• Able to develop solutions by applying accepted processes or is able to create new approaches to leverage technology from abstract innovation.

• Sees the big picture, and is fully aware of technology and business directions.

• Has department, corporate, and group objectives in focus while identifying and removing barriers.

• Optimizes the use of all available resources.

• Team Orientation:

• Maintains effective partnerships across the organization, and is able to influence senior management, peers and subordinates through an inclusive style and recognition of their abilities and knowledge.

• Balances team and individual priorities.

• Exhibits objectivity and openness to others’ views.

• Gives and welcomes feedback.

• Puts success of team above own interest.

• Leadership:

• Manages cross functional objectives and/or priorities supporting an assigned business area(s).

• Results reviewed periodically according to predefined objectives.

• Sets level of risk-taking, and gathers/synthesizes information to all appropriate levels of the organization.

• Planning and Project Management:

• Ensures all planning done on the area level is supportive of the business strategic plans.

• Delegates appropriately while maintaining accountability.

• Sees that projects are assigned by workload and staff capabilities.

• Completes projects accurately and on time.

• Critical planning is required as modifications are difficult and costly and may impair achieving of departmental and corporate objectives.

• Change requires reassessing and adjusting tactical and/or operational direction.

What is a Must Have?

• High school diploma or equivalent required.

• Seven years of experience in Computer Science or a related field required.

• Two years of experience managing others and/or technical teams required.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.

• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .