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Xylem RF Field Engineer (NC / SC / TN / GA) in Frankfort, Kentucky

We’re Hiring for an RF Field Engineer!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : RF Field Engineer is expected to provide support for the Sensus AMI network servicing the Base Station network throughout the Southern Region of the US and is expected to cover FL, NC,SC, GA, MS, AL, etc. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Main responsibility is certifying the RF equipment utilized in Advanced Metering Infrastructure (AMI) networks. The RF equipment consists of proprietary cellular-type base station hardware used in reading and communicating with electric, gas, water, lighting, and various other endpoints.

  • Utilization of Salesforce customer relationship management (CRM) for work schedule, data tracking, operational verification, certification of equipment tracking and paperwork

  • Provide written documentation, screen captures, photography or any other mechanism to a host of internal and external resources.

  • Additional duties will include the oversite of contractor installation groups used in installing the RF equipment and providing feedback on their installations.

  • Responsible for troubleshooting networks that fail to meet or maintain the minimum contractual levels or System Level Acceptance (SLA).

  • Items could consist of but are not limited to interference mitigation in the Sensus licensed spectrum, faulty installations of the RF network equipment, base station hardware or power system failures or other instances that may arise.

  • Provide feedback to the internal RF Design group, VAR’s, installation contractors or any other entity that requires the tracking and management of installations in order to set and maintain Sensus’ high standards.

  • May be called on to be a resource during pilots, test phases, proof of concept in an effort to increase market share within the AMI industry and meet with external individuals and or groups to promote an eventual sale.

  • In instances of NaaS (Network as a Service) in the given territory the RFE will be responsible in maintaining the projected response times called out in the contract.

  • Will develop topics for and conduct routine meetings within Sensus to help solidifyprojected versus actual field performance metrics, provide standard deployment practices from the deployment of pilots to O&M activities and document findings.

  • Primary interaction and workload will be directed by the Project and or Program Managers within the geographic area being served and report to this group

  • Training and support will either come from the Senior RFE and or the regional RFE

  • Participation in Xylem Watermark volunteer activities

QUALIFICATIONS :

  • Work-related experience including AMI / AMR, military, cellular, industry preferred with a focus on RF field-related background

  • Strong problem-solving and analytical skills are essential. The ability to work under pressure and provide high-quality solutions to problems. Must be able to work independently and function as part of a team internally as well as externally.

  • Must be literate with all MS Suite applications, general computer skills, able to type efficiently, Spreadsheets, Graphs and Analyses of project-related information, Salesforce knowledge or similar CRM based applications,

  • Must be literate in using RF field test equipment such as Spectrum Analyzer, , Wattmeter, loads, attenuators etc.

  • Additional understanding of antenna’s and capabilities (panel, Omni), cable types, usage as well as it’s dB values, combiner splitters and all the properties that exist for each, backhaul such as fiber, modems, routers, cellular, SIM card configuration, range finder. Helpful to have a general aptitude for hardware, firmware, software and how they work together

  • Unix, Linux, Oracle, MSSQL background is not essential but a plus for individuals in understanding the background on data processing

  • Understanding of programmable DC power systems and associated battery plants

  • All candidates must have a reliable source of transportation to travel throughout the region, valid and current driver’s license and clean driving record

DAY IN THE LIFE :

  • Work consists of 80% field work followed by documentation handling

  • Travel: 75%

  • Some physical work is to be considered, which can consist of climbing ladders, hauling equipment necessary to perform certification operations (spectrum analyzer, wattmeter, cabling, laptop etc.), and in some cases, you may be asked to utilize a bucket truck or cherry picker to reach the RF equipment

  • Location of equipment varies from indoor and outdoor environments and work is performed in all seasons of the year

SALARY :

The estimated salary range for this position is $69,000 to $110,500 per year. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

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