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SHI Cisco Infrastructure Solutions Executive in Frankfort, Kentucky

Job Summary

TheCisco Infrastructure Solutions Executive will work with sales teams and customers to identify Cisco hardware opportunities and propose solutions while working with other Engineers, Architects and Technical Specialists to draft and deliver proposals, designs, and estimates. The Cisco Infrastructure Solutions Executive will define the product strategy, create the business roadmap for customer opportunities, and execute the presales cycle with the Account Executive

This role will report to:Manager – Cisco Infrastructure Solutionswithin the Customer Success & Acquisition department.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

  • Continuous professional growth and leadership opportunities.

  • Health, wellness, and financial benefits to offer peace of mind to you and your family.

  • World-class facilities and the technology you need to thrive – in our offices or yours.


Include, but not limited to:

  • Proactively identify potential Cisco hardware opportunities using different internal data sets

  • Proactively engage the Sales team with relevant information and lead generation

  • Analyze customers’ Cisco install base, organize the data, and present findings to customers and/or prospects

  • Help sales account teams to sell and design Cisco solutions for customers, i.e. Networking, SDWAN, DNAC, DataCenter, Security, Collaboration, IoT and/or other emerging Cisco solutions with supporting technologies

  • Work with segment sales team to identify, gather requirements for solutions, and draft proposals, designs, and estimates

  • Partners with other system engineers, architects, and technical specialists across different organizations as well as Sales teams in a pre-sales technical role across our organizations business segments

  • Demonstrate the business value of Cisco platforms, solutions, architectures, and services by aligning opportunities with Field Teams

  • Interpret customers’ business and market drivers, with the customers’ needs into strategic (long term) technical architecture to solve business problems

  • Evaluate different approaches of Cisco vs. competitor solutions and resolve which approach is most appropriate for the customer's problem based on how the different models solve a business problem, including knowing when to contend vs collaborate

  • Set the pace for the next generation of our company’s and Cisco presales processes and provide leadership and mentorship to other groups within our company as the voice of the customer

  • Conduct training and technical workshops for Customers, Partners, and internal teams to assist with various trainings and demonstrations related to the product or service offerings

  • Responsible for the product planning and execution lifecycle including gathering and prioritizing requirements and defining vision

  • Assist sales account teams in defining the product strategy and roadmap for customer opportunities

  • Understand markets, competition, and customer/user requirements

  • Help sales account teams to develop pricing models

  • Architect and Design Cisco key Architectural Solutions, i.e. Networking, SDWAN, DNAC, DataCenter, Security, Collaboration and/or ancillary Cisco product lines

  • Provide customer facing pre-sales support for key Cisco Architectural Solutions

  • Assist SHI Sales Reps with customer facing conference calls, presentations, technical workshops

  • Cross Collaboration with SHI Services teams to design solutions and plan implementations with sales team and customer

  • Translate business needs into technology specifications

  • Stay current with new technologies and innovations and recommend adoption of new technologies

  • Assist sales account teams in performing technical presentations and pricing proposals for customers and prospects

  • Analyze needs of the Sales team and create supporting documentation or tools to better equip the team in the sales process

  • Provide technical mentoring and development to other team members

  • Travel in market for customer or internal meetings up to 10% annually


  • Bachelor’s degree or equivalent work experience

  • Minimum of 2+ years customer facing technical sales experience

  • A proven track record for end-to-end product management utilizing agile methodologies

  • Solution Selling Experience required

  • Extensive Knowledge of Cisco platforms, products

  • Proven experience in project management of complex deliverables with limited resources

  • Experience with creating, presenting, & executing pricing proposals for customers or prospects

  • Knowledge of sales cycle, market space and offerings

  • Experience designing network solutions

Required Skills

  • Proactive Sales mindset

  • Customer focused with a strong business acumen

  • Strong communication skills and the ability to work with key stakeholders across the business and seamlessly deliver results

  • Excellent interpersonal communication and strong verbal and written English

  • Great organizational skills with exceptional follow through and attention to detail

  • Well-honed analytical skills, comfortable working with data and developing insights from it

  • Excellent written and verbal communications skills

  • Ability to interface with all levels of the organization, specific strength in influencing decision makers 

  • Ability to identify and resolve complex issues  

  • Ability to continue to maintain and increase IT industry knowledge and expertise with self-study

  • Demonstrated confidence to deliver customer-facing discussions, presentations, and demonstrations. 

  • Ability to tailor complex technical dialog to targeted audience

Preferred Qualifications/Skills:

  • High Energy Positive Attitude

  • Strong Work Ethic

  • Creative and self-motivated mindset

  • Self-starter

  • Excellent verbal articulation, written communications, and creative presentation skills

  • Strong organizational, leadership and consultative skills 

  • Excellent relationship-building skills, tenacity, resilience

Certifications Required

  • CCNA and/or CCNP preferred

  • Meraki CMNA is a plus

Unique Requirements

  • Will travel as needed according to customer and/or internal meetings up to 10%

Additional Information

  • The estimated pay range for this position is $100,000 - $150,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

  • Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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Job Locations US-Remote

Requisition ID 2023-13596

Approved Min (Total Target Comp) USD $100,000.00/Yr.

Approved Max (Total Target Comp) USD $150,000.00/Yr.

Compensation Structure Base Plus Bonus

Category Inside/Outside Sales