Experience Inc. Jobs

Staples is business to business. You’re what binds us together.

Join the Staples HR team and deliver exceptional solutions and services to enable our customers to foster a values-based, high- performing culture

What you’ll be doing:

The HR Services team provides extraordinary care to our managers and associates with the goal of driving superior associate satisfaction. This position is for individuals who are exceptionally customer-focused and who enjoy handling our associate’s HR, Benefit and Payroll needs while bringing their own diverse interests and passions into work every day. The HR Services Administrator will service a high volume of associate inquiries through various channels (phone, email, etc.) with an elite level of customer service

This role serves as primary support for all disciplines of Human Resources including but not limited to payroll, associate relations, benefits, workers compensation, leave of absences, talent management, talent acquisition, unemployment and compensation.

We handle a large volume of contacts, working in multiple HR Systems simultaneously to manage the HR Services administration processes. We strive to resolve issues within a reasonable timeframe, typically 24 business hours or less.

What you bring to the table:

• Ability to maintain a high-quality experience, providing exceptional support to both internal and external partners.

• Ability to self-start who is highly organized and able to successfully manage competing priorities.

• Ability to interacting with associates at all levels of the organization.

• Strong improvement processes and work more efficiently.

• Ability to put the customer First… Always.

• Ability to work together, be inclusive

• Ability to stay curious, be your best.

What’s needed- Basic Qualifications

• BS/BA in Business administration, or 1-3 years of experience working in a business, customer service, HR, or related environment

• Exceptional Customer service and communication skills required.

• Ability to do multiple tasks simultaneously.

• Ability to process high volumes accurately and efficiently.

• Impeccable attention to detail

• Bilingual in Spanish is a plus

• Excellent interpersonal skills, including proven ability to interact with all levels, both within and outside of organization.

• Demonstrated ability to problem solve and apply critical thinking skills, including the ability to think analytically and creatively, under pressure, to solve problems with high sense of urgency.

• Ability to handle difficult situations professionally and sensitively.

• Ability to work in fast paced, confidential, time-sensitive environment and have excellent organizational and follow-through skills.

• High sense of urgency required with the ability to work in fast paced, confidential, time sensitive environment.

What’s needed- Preferred Qualifications

• HR, Benefits or Payroll background

We Offer:

• Inclusive culture with associate-led Business Resource Groups

• Paid Time Off, Sick and Safe Time and Holiday Schedule (7 observed paid holidays)

• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and moreperks and benefits (https://careers.staples.com/Staples-Life/Benefits)

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.