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Adecco US, Inc. Customer Support Administrator in Fort Wayne, Indiana

Adecco is hiring immediately for Customer Support Administrator at a local client in Fort Wayne, IN. Customer Support Administrator do essential jobs with one of our premier clients with rates from $18.00-25.00/hr. depending on your experience. In this role, you will be responsible for responsible for ensuring customer satisfaction for a group of dedicated customers.

Shifts: 1 st

Pay: $18-25 hourly

Essential Functions:

  • Answering any customer questions, recommending testing, providing reports, etc.

  • Contact clients to resolve issues including but not limited to missing sample information, analysis verification, billing, etc.

  • Working with Accounts Receiving to resolve payment issues as they arise

  • Working with Sample Receiving to address issues with samples received

  • Follow the Quality System as documented in the Quality Manual

  • Maintain a clean and safe work environment

  • Comply with all rules and responsibilities as outlined under the corporate Health and Safety Policy

Requirements:

  • A science background preferred

  • Relevant experience within a lab preferred

  • Highly motivated and organized individual with a flexible approach to work

  • Excellent attention to detail

  • Ability to work independently

  • Ability to work well under pressure and meet tight deadlines without compromising the quality of work or safety

Pay Details: $18.00 to $25.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act

  • Los Angeles City Fair Chance Ordinance

  • Los Angeles County Fair Chance Ordinance for Employers

  • San Francisco Fair Chance Ordinance

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