Job Information
Do it Best Corp. Credit Administrator in Fort Wayne, Indiana
Credit Administrator Level: Salaried / Exempt Division/Department: Finance/Credit Reports to: Credit Supervisor Travel: Minimal The Credit Administrator is responsible for credit decision making and collection of past due domestic accounts according to established credit policies and procedures. Responsibilities:
Manage past due accounts according to established credit policies and procedures with a primary goal of minimizing bad debt expense
Maintain regular communication both verbal and written with past due accounts to firmly establish payment plans and expectations. Make a decision when appropriate to place accounts on credit hold
Review credit limits for increase or decrease depending on circumstances
Request member financial statements for annual review purposes and/or credit limit inquiries. Perform financial statement credit analysis.
Assist A/R and members with billing inquiries and discrepancies and perform necessary research
In conjunction with Sales determine accounts that should be suspended and the membership terminated for credit purposes
Prepare delinquent account reports each statement period
Education and Experience:
Associates degree in Accounting or Finance or equivalent experience
Prior collection experience preferably with commercial accounts
Excellent knowledge and skills of Microsoft Excel
Skills and Abilities:
Effective verbal and written communication skills
A basic understanding of credit and lending
Negotiation and conflict resolution skills
Detail oriented and good organizational skills
Strong customer service skills
Works well with others on all levels
Self motivated and able to work with minimal supervision
Fundamental understanding of financial statements
Makes sound decisions
About Do it Best: We’re the only US-based, member-owned hardware, lumber, and building materials co-op in the home improvement industry. We proudly serve thousands of locations in over 50 countries, offering exceptional merchandise and services driving us to nearly $5 billion in annual sales. Our goal is to help our members grow and achieve their dreams. Culture: Each team member is valued as an individual - with their intrinsic value at the forefront. We prioritize your career growth through one-on-one training, conferences, tuition assistance, mentoring and more. We encourage authentic relationships by hosting social events and fostering a culture where lasting friendships are made. In fact, the three most valued aspects of being a part of the Do it Best team are the culture, the compensation, and the level of fulfillment that each team member experiences from their role. Our Philosophy: Serving others as we would like to be served Our Mission: Making the best even better Our Goal: Helping members grow and achieve their dreams