Job Information
Randstad US customer service in fort lauderdale, Florida
customer service.
fort lauderdale , florida
posted may 22, 2024
job details
summary
$16.50 - $19.78 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4540316
job details
Are you passionate about helping others and delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where every interaction makes a difference? Join our team as a Customer Service Representative and be the friendly voice of our company, ensuring that our customers feel valued, heard, and supported. If you're ready to make a meaningful impact and grow your career with a company that values your dedication and enthusiasm, we want to hear from you!
Incentives
Excellent Work Environment
Full-time Schedules available
Well-located and professional building
Parking
Business casual dress code
Engagement activities
Weekly Pay
Temp to Perm
Overnight Schedule available
OT available
Paid Training
salary: $16.5 - $19.78 per hour
shift: Second
work hours: 1 PM - 10 PM
education: High School
Responsibilities
The Call Center Specialist position is responsible for answering incoming calls and providing excellent customer service to customers, following program guidelines and call center standards
Able to handle emergency calls, stolen vehicles, and road assistance programs.
Respond to incoming calls and other messages from customers' vehicles and provide them with accurate answers and guidelines related to the vehicles' programs and services.
Develop customer relationships that contribute to business objectives and promote customer loyalty.
Research and resolve customer questions and issues to ensure customer satisfaction and retention.
Spanish and French Speakers should be fluent in English also.
The essential functions of this role include:
working in a smoke free environment
working weekends
Skills
Call Center (6 months of experience is required)
Customer Service (6 months of experience is required)
Active Listening
Empathy
Attention to Details
Telephone Etiquette
Customer support
Basic Computer Skills
Qualifications
Years of experience: 0 years
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
LM
livia martes diaz
+1 954 399 7578 (tel:+1 954 399 7578)
livia.martesdiaz@randstadusa.com
Randstad US
- Randstad US Jobs