Experience Inc. Jobs

Overview

Reports to:Site DirectorLocation/ Work Arrangement:Fort Collins, ColoradoSalary Minimum:$60,800Salary Maximum:$76,000

About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

The Resettlement Supervisor directs and oversees the implementation and monitoring of CWS local refugee resettlement services and other case management programs for newcomers to the local area. This position ensures coordination among the different components of resettlement programs and with community partners and ensures compliance with program requirements as established by program funders.

Responsibilities

Program Management Duties:

• Coordinates the implementation of all programs under the Resettlement Services area, including R&P, MG, and any other case management program aimed at facilitating the initial resettlement of refugees and immigrants in the Fort Collins, Colorado region
• Provides guidance and monitors compliance with program guidelines under R&P, MG, and other initial case management programs
• Conducts random sample reviews of client case notes and case files to ensure quality and timeliness of service provision and fulfillment of documentation requirements
• Ensures direct aid to clients is timely and accurately disbursed in accordance with program guidelines and that all financial disbursements are properly tracked and documented
• Prepares for and participates in on-site monitoring visits with the Harrisburg Associate Director of Welcome and Site Director
• Addresses emergency situations with clients as they arise and mediates conflict as necessary
• Completes required funder reports, including the Quarterly Community Consultation Report, and applications for new and/or continued funding opportunities
• Mediates with community sponsors and provides diplomacy and guidance to staff in their relationship with sponsors as needed
• Develops and nurtures relationships with refugee service providers at the local level to increase integration opportunities for refugees, representing the program to landlords, local school districts, state health clinics, state refugee coordinator's office, medical providers, and other relevant service providers
• Provides technical assistance and cultural sensitivity training to community providers to build their capacity to serve unique populations
• Attends meetings, trainings, and conferences as needed

Grant Management:

• Prepares grant proposals and gives input to budgets for the R&P, MG, and other programs
• Identifies new areas of need and potential funding opportunities to strengthen programming under the resettlement area
• Acquires accurate information, writes, assembles, and submits well-developed and concise grant applications and proposals to potential funders. Provides data for grant applications under different CWS program areas

Supervisory Duties:

• Coordinates and oversees R&P, MG, and other resettlement staff as assigned
• Leads the Local Resettlement team in conducting all duties in a culturally/linguistically/gender-sensitive manner and in respect of DEI norms of conduct as established by CWS.
• Provides staff with ongoing coaching, mentoring, training, feedback and guidance to improve performance, and completes annual performance evaluatio
• Promotes teamwork across program areas by improvin communication, fostering collaboration on overlapping tasks, and optimizing results across areas in a synergistic way.
• Manages the workload of the resettlement team and delegates responsibilities.
• Works with Associated Director of Welcome, Site Director and CWS HQ program liaisons to provide ongoing training to staff on program updates and service requirements.
• Communicates regularly with the Associate Director of Welcome and Site Director on matters pertaining to resettlement services

• Assists the Associate Director of Welcome, Site Director, and Integration Supervisor in general community outreach, with an emphasis on establishing new community partnerships and resource development Common Duties:

• Keeps informed about refugee and immigrant issues, using current information to better serve refugees, immigrants and co-sponsors

• Advocates on behalf of refugees and refugee-serving voluntary agencies
• Attends local and national training conferences as instructed by the Associate Director of Welcome and Site Director