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Benchmark Maintenance Engineer / Handyman (Full Time) The Abbey Resort on Geneva Lake - Fontana, WI in Fontana, Wisconsin

Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:

Are you looking to work at an exciting, iconic Lake Geneva area resort that has mastered the art of guest service? Then The Abbey Resort is The Lake Geneva Experience you are looking for! We aim to hire individuals who are ready and committed to Be The Difference by creating memorable experiences in the lives of all we serve. As part of the Benchmark global hospitality and Abbey Resort family you are considered to be a ‘transformational agent’ for our guests and ‘the best of the best’! You will have the opportunity to join an incredibly talented team at an all service resort situated on the beautiful shores of Geneva Lake. Our property mission is to exceed guests’ expectations by genuinely creating lasting memories through our commitment to maintaining positive attitudes, providing outstanding service and superior accommodations.Every Guest, Every Employee, Every Time!We offer an array of great benefits for all Abbey employees including on property discounts in the Waterfront Shop, Waterfront and 240 West Restaurants, Café Latte, Avani Spa and Salon, as well as discounted room rates for friends and family. Benchmark also offers all team members discounts on travel, electronics, appliances, cell phones and service, rental cars, dining, movies, sporting events, theme parks and more. Hotel room discounts are available to employees and immediate family members at Benchmark properties. We also offer on the job training, uniforms, recognition programs, free parking, and free employee meals through our Employee Galley. For our full-time employees, we offer competitive and comprehensive medical, dental, life, disability, retirement and 401K benefits.If you are ready to come Be The Difference – apply now!

Job Description:


The Engineer will assist leadership and guests with maintenance requests, identify problems and perform various room preventative maintenance tasks.


  • High school diploma or equivalent.

  • One year experience in a similar job in the hospitality industry preferred.

  • Ability to use hand tools.


  • Resolves guests’ maintenance problems and handles all guest requests.

  • Perform simple preventative maintenance tasks in all guestrooms and other resort areas (i.e. change filters, replace light bulbs, repair drapery tracks.)

  • Identify problems that cannot be readily repaired in the guests rooms and write work orders for those problems. Complete basic work order requests.

  • Perform swimming pool chemical tests and make necessary corrections, with training.

  • Basic knowledge of EMS and life safety systems, with training.

  • Accurately complete daily rounds sheets and identify and report major problems.

  • As part of the Property Operations team, assistance may be needed with general duties of the Grounds team including, landscaping, seasonal outdoor decorations, trash and/or snow and ice removal, and other projects.


  • Required to perform other tasks and duties as assigned.

  • Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours.


Works in all areas of the property, both indoors and outdoors possible in inclement weather. Must be able to work at various heights on ladders, roofs, etc.

We are an Equal Opportunity Employer


BENCHMARK®, a global hospitality company, is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. In addition to the company’ iconic Benchmark Resorts & Hotels portfolio, the Gemstone Collection is a distinctive luxury portfolio of independent hotels & resorts in highly preferred destinations.

BENCHMARK’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with exceeding ownership and stakeholder performance expectations. The combined portfolios feature nearly 70 unique and distinctive properties domestically and internationally. The company leadership and valued employees are passionately committed to delivering the industry’ most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience.

BENCHMARK’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with the Benchmark Conference Centers® mark of meeting excellence. www.benchmarkglobalhospitality.com